- Rocket Software (Richmond, VA)
- …product enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support, etc.) ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- General Dynamics Information Technology (Vienna, VA)
- …a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience . + **Required ... complex technical information both orally and written + Demonstrated experience with transferring data between different systems + **Security Clearance Level:**… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... optimize their business model in the Amazon store. 2 | Working backwards from the customer . We improve the customer experience by enabling better selection… more
- Amazon (Arlington, VA)
- …- Experience with cloud technology adoption and value realization patterns - Experience working with partners to drive customer outcomes - Experience ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams... customer journey optimization - 7+ years of experience in customer success, business value consulting,… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …accounting experience , with strong customer relations skills. Requires experience in a retail sales, production, technical service, or warehouse ... Diploma or General Education Degree (GED) Experience : Prefer previous experience in a customer service, office administration, production, or warehouse… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …growth * Work in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular client interaction and ... customer issues * Ability to learn and explain technical and product related information * Ability to travel...tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer Experience Management **What you can expect… more
- Amazon (Arlington, VA)
- …need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Functional Experts **Skills:** Analytical Thinking,Business Process Improvements, Customer Service,Planning,Requirements Definition ** Experience :** 5 + ... Success Manager, you will be responsible for advocating, supporting, facilitating, customer activities that help ensure a positive experience for ICAM… more
- Dodge Construction Network (Richmond, VA)
- …**l** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... providing value-based data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time position and reports… more
- SOS International LLC (Fort Belvoir, VA)
- …Specialist to join our team in support of our government customer . The Customer Support Specialist will provide technical assistance and support to end users ... processes, procedures, and technologies to better support the government customer environment. Provide technical support during product...college or university. A minimum of 2 years of customer support experience ideally in a DoD… more