- Lumen (Richmond, VA)
- …migrations that improve Lumen profit margins **What We Look For in a Candidate** * Experience : 3+ years customer success or account management experience * ... Education Level: Bachelor's Degree or equivalent work experience * Experience working with and supporting...on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical… more
- Amazon (Arlington, VA)
- …Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether ... tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …upon a wide range of factors including position requirements, customer /program needs, individual qualifications, education, experience , certification and/or ... Customer Support Analyst Reston, VA 20190 Security Clearance...+ Coordinate with external vendors and contractors to address technical issues and implement upgrades + Act as a… more
- Mass Markets (VA)
- …to resolve support issues, sell new products and services, and ensure best in class customer experience . In addition to being the best in the business when it ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Acxiom (Richmond, VA)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... + Understanding of consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement… more
- Capital One (Mclean, VA)
- …the business and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack ... Manager, Product Management - Customer Services & Strategy (US Card) Product Management at...technical solutions to deliver critical business processes - all in… more
- Capital One (Mclean, VA)
- Senior Manager, Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Vontier (Richmond, VA)
- …for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and ... information, pricing, and product availability. You will inform the field of daily customer service promotions along with providing them with error free orders. +… more
- Insight Global (Reston, VA)
- …across the suite of services. If you are passionate about delivering a top-notch customer experience , working with a wide range of service engineering teams, and ... TCP/IP, Browser Tracing, or Fiddler -Strong understanding of client-service architecture - Experience reproducing customer issues and document very specific… more
- Amentum (Springfield, VA)
- …its allied partners and international organizations. With over 60 years of experience , Amentum supports the execution of complex and critical missions by providing ... global logistics and stability operations, technical services and national security solutions to customers around...successful candidate will bring at least one year of experience managing queues in a call center environment. Work… more