- ICF (Reston, VA)
- …or any related field from an accredited institution. + Minimum 1 year of experience providing administrative financial support in a customer service setting. + ... Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is...The CSC helps customers interpret federal financial policies, resolve technical issues, and ensure compliance with regulations. The CSC… more
- Capital One (Mclean, VA)
- Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Under Armour, Inc. (Richmond, VA)
- …Using industry leading tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that reinforces and builds brand ... Customer Service Systems Ops Analyst ** Customer ...to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep systems *… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Concentrix (Richmond, VA)
- …in the customer 's preferred language + Help customers resolve basic technical issues + Track, document, and retrieve information in databases + Offer additional ... to read, write and speak fluently both Spanish and English + 1+ year of customer service experience + Open availability + A high school diploma or GED + A quiet,… more
- Concentrix (Richmond, VA)
- …in the customer 's preferred language + Help customers resolve basic technical issues + Track, document, and retrieve information in databases + Offer additional ... to read, write and speak fluently both Spanish and English + 1+ year of customer service experience + Open availability + A high school diploma or GED + A quiet,… more
- Wolters Kluwer (Richmond, VA)
- …systems. + ** Customer Advocacy Expert:** Leading advocacy for customer experience enhancements. + **Executive Collaboration:** High-level collaboration with ... on high-level feedback. + Collaborate with C-suite executives to refine overall customer experience strategy. + Maintain and enhance exceptional client… more
- KBR (Chantilly, VA)
- …field. + Technical certifications from Microsoft, CompTIA and Cisco. + Experience working with KBR. KBR Benefits KBR offers a selection of competitive lifestyle ... Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow,...delivery of strategic economic planning, strategy development, feasibility studies, technical reviews and large-scale project management. Under this contract… more
- Quality Archery Designs (Madison Heights, VA)
- …knowledge and industry trends Qualifications + 2+ years of inside sales or customer service experience (sporting goods or outdoor industry preferred) + Archery ... after 90 days Job Tags: Inside Sales; Customer Service; CSR; Archery; Accessories; Dealer Support; B2B Sales; Technical Support; Order Entry; Account Management more
- Dollar Tree (Chesapeake, VA)
- …as Uber and Instacart. Additional responsibilities include developing and optimizing customer contact strategies, enhancing the digital experience across key ... (Job Purpose)** _- Major purpose and functions of the position._ The Customer Engagement Manager will lead the marketing strategy and planning, execution, and… more