- Coinbase (Richmond, VA)
- …a billion users on chain.* *The APT organization is responsible for building the customer experience platforms that streamlines the customer service and ... doing (ie. job duties): * Wear multiple hats of Customer Experience , CX Agent Experience ...on their design and implementation. * Be a thoughtful technical voice and support your team in making diligent… more
- Nightwing (Springfield, VA)
- …operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software ... collaborate with a diverse team to develop innovative engineering solutions to customer challenges. The successful candidate will own and contribute to the entire… more
- M. C. Dean (Vienna, VA)
- …requirements. You will be communicating architectural designs and solutions to the entire technical program team and to end- customer stakeholders. You will work ... for the design and implementation of complex projects. + Demonstrated experience performing technical cross-training/coaching of junior colleagues + Demonstrated… more
- NANA Regional Corporation (Fredericksburg, VA)
- …IT industry certifications such as Net+, A+, Sec+, CCNA, NATIA - Certified Technical Investigator (CTI) etc. + Experience as a technically trained ... FBI National Domestic Communications Assistance Center. Candidate must have law enforcement experience and be able to obtain and maintain a Top-Secret clearance.… more
- Amazon (Arlington, VA)
- …Qualifications - BS degree in Computer Science, MIS, Computer Engineering, or other technical degree or 3+ year's equivalent technology experience . - Minimum of ... day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the...with multiple levels of leadership involving both business and technical teams. - Experience in scripting or… more
- Acclaim Technical Services (Chantilly, VA)
- Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of US Federal agencies. We are an ... Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer … more
- V2X (Springfield, VA)
- …Intranet (NMCI) workstations. + This position is responsible for enhancing the overall customer experience for NMCI. Consults with the user community to resolve ... NMCI operational issues. Ensure NMCI guidance is communicated from the customer technical representative (CTR). Initiate and resolves service request/problem… more
- Amazon (Arlington, VA)
- … requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support… more
- Imagine One Technology & Management (Virginia Beach, VA)
- …solutions backed by Citrix, Microsoft, NetApp, Nutanix, Veeam, and VMware + Conduct technical investigations of customer reported issues + Collaborate with ... and/or networks + Demonstrated ability to understand and apply complex technical concepts + Demonstrated experience operating and maintaining enterprise-level… more
- Amazon (Arlington, VA)
- …to us for help creating the future of the internet, and you will own the customer experience for the cloud based tools they use. The AWS Application Security ... Amazon's Leadership Principles of "Dive Deep", "Earn Trust", and " Customer Obsession" will be called upon daily, so a...so a successful candidate will need a combination of technical and communication skills, as well as the ability… more