- Amazon (Seattle, WA)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... * Collaborate with product managers and stakeholders to identify customer pain points and architect solutions that...paths * Partner with cross-functional teams to root cause customer experience defects and implement systematic fixes… more
- Amazon (Bellevue, WA)
- …Success in this role demands excellent diagnostic skills, the ability to drive technical cases to resolution, and experience working with cross-functional teams ... work, your primary focus will be on complex problem resolution and ensuring customer satisfaction through effective technical support. Work in a rotating shift… more
- Qualtrics (Seattle, WA)
- …solution deployment, or services roles in complex SaaS environments + Demonstrated experience teaching technical / conceptual frameworks to diverse audiences + ... we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit,… more
- Palo Alto Networks (Seattle, WA)
- …environments + Experience delivering cybersecurity solutions that solve complex technical challenges and align with customer business initiatives + Ability ... technical acumen with strategic thinking-acting as one part technical architect and one part CTO +...Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies + Experience collaborating with Customer Support teams to… more
- Amazon (Seattle, WA)
- …cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this ... guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge… more
- Amazon (Seattle, WA)
- …years experience with sales targets, business development, and driving customer satisfaction Preferred Qualifications - AWS experience preferred, with ... and transform how enterprises leverage cloud technology. As a Consulting Cloud Architect specializing in Betting and Gaming, you will design, implement, and optimize… more
- Oracle (Olympia, WA)
- …team, we would like to hear from you! As part of the Advanced Customer Support Architect Team, this role provides technology leadership, oversight, and guidance ... a customer 's and/or partner's organization + Passion for driving Customer satisfaction + Undergraduate degree or equivalent experience **Must demonstrate:**… more
- Oracle (Olympia, WA)
- …Oracle's largest and most strategic customers. You will leverage your deep technical expertise to architect , build, and support modern cloud-native environments ... with cloud monitoring, logging, and troubleshooting distributed systems. + Strong customer -facing skills in technical advisory, pre-sales, or consulting… more
- Amazon (Seattle, WA)
- …You'll bring deep functional expertise across email, SMS, notifications, and web experience , combined with technical expertise in modern martech stacks (CRMs, ... how millions of people discover careers at Amazon. You'll architect next-generation candidate experience systems that leverage...engineering and data science teams on system design. - Experience driving demand and managing a customer … more
- Oracle (Olympia, WA)
- …and technical requirements to implement NetSuite in support of our customer 's customer experience and operational objectives. The Senior Principal ... This allows you to sculpt your own portfolio based on your interests, skills, and experience . We are all about customer relationships where you will explore deep… more
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