- Impact Fire (Pompano Beach, FL)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants.… more
- GE Aerospace (Pompano Beach, FL)
- …quality control procedures to ensure compliance with industry standards and customer requirements. + Conduct root cause analysis and implement corrective actions ... work instructions, and standard operating procedures (SOPs). + Prepare technical reports and presentations to communicate process development and improvement… more
- Kedplasma (Temple Terrace, FL)
- …note that salary ranges are calculated based off levels of: experience , education and any relevant certifications.** **JOB SUMMARY** Responsible for overseeing ... employees, as required. + Provides guidance about processes and technical procedures issues to Donor Floor Technicians, Phlebotomists, Senior...in a manner that maximizes a high level of customer service and strives to meet all production goals.… more
- Google (FL)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... + Bachelor's degree or equivalent practical experience . + 10 years of experience with cloud native architecture in a customer -facing or support role. +… more
- Percepta (Melbourne, FL)
- …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... goals of the program by providing a full range customer service experience , and answer regular ...at the same time + Strong problem solving, troubleshooting experience , resolving technical problems from start to… more
- Sprinklr (FL)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...'s stack. **What You'll Do** **Strategic Product Advising** + Lead the strategic technical relationship across Sprinklr's… more
- Deloitte (Miami, FL)
- …as well as provide technical guidance to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...technical grooming, defect resolution, RCA + Understanding of Genesys… more
- Prime Therapeutics (Tallahassee, FL)
- …and technical experts and product strategists to align Voice of the Customer (VoC) insights internally to technical product solutions and externally to ... clients and the industry. This position will shape Prime's lead product offering and services provided to clients; driving...Operations, Sales or Information Technology + 5 years of experience in a client or customer facing… more
- Merck (Tallahassee, FL)
- …Customer Experience Management, Customer Feedback Management, Customer Service, Hospital Sales, Interpersonal Relationships, Lead Generation, Market ... trends to drive business results. **Preferred Qualifications:** + Ability to convey technical concepts accurately and clearly. + Prior experience working in… more
- Omnicell (Tampa, FL)
- …IT, Finance, Technical Support) to assist in understanding and meeting customer requirements. Provide direction and coordinate activities to support customer ... + Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer ...similar role + Aptitude to learn, understand and communicate technical information and solutions. **Preferred Qualifications** + Bachelor's Degree… more