- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. * Manage a team ... the upkeep of documentation to include standard operating procedures and technical reviews. * Maintain information security policies and procedures and ensuring… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Supervises and coordinates activities of ... user representatives to ensure accurate solutions and user satisfaction on technical matters. **Other Duties and Responsibilities** + Responsible for team… more
- National Express (Newburgh, NY)
- …the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located ... and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located… more
- Ralliant (Albany, NY)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- Northwell Health (Lake Success, NY)
- …team on patient cases and is responsible for training/mentoring team members on technical skills. + Partners with patients to determine most appropriate sources for ... issues and coordinates prior authorization requirements. + Exhibits exceptional customer service during interactions with patients, caregivers, and other health… more
- Qualtrics (New York, NY)
- …Grow ability to comprehend and lead the team in addressing complex technical requirements, enhancing customer adoption and usage of products or services. ... clear objectives, KPIs and success plan + Grow and lead a team of Technical Success Managers...platform. Together, you will drive initiatives to improve the customer experience . + Communicate team impact and… more
- University of Rochester (Rochester, NY)
- …& EXPERIENCE ** + High School diploma or equivalent and 1 year experience in customer focused/service setting required + Associate's degree preferred + Or ... factors including, but not limited to, market data, education, experience , qualifications, expertise of the individual, and internal equity considerations._… more
- Shuvel Digital (Rome, NY)
- …TS/SCI US Citizenship: Required Job Classification: Full Time Location: Rome, NY Years of Experience : 6 - 8 years of relevant experience Education Level: BS ... and evaluation, for software applications, translating operational requirements into technical solutions that provide novel cyberspace capabilities or modernize… more
- Kyndryl (New York, NY)
- …our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to ... a true authority in your field. + As a Customer Technology Advisor, you will possess strong technical...to partner with us. + In addition to your technical expertise, you will also take the lead… more
- Google (New York, NY)
- …Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical ... + Bachelor's degree or equivalent practical experience . + 6 years of experience with cloud native architecture in a customer -facing or support role. +… more