- University of Rochester (Rochester, NY)
- …delivering assigned application administration tasks following project plans and estimates. May lead technical teams in the delivery of assignments. Provides ... upgrades are delivered on-time and with quality. **ESSENTIAL FUNCTIONS** + Provides technical support for, and may lead , non-production and production… more
- Cisco (NY)
- …work with and lead the Splunk village in effective and efficient technical customer engagement. This role requires a self-motivated continuous learner that ... challenges and objectives + Own Splunk's portfolio, comprehensive technical engagement, and customer experience ...and/or observability is highly desired + Ability to create, lead and evolve a customer technical… more
- DoorDash (New York, NY)
- …our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. ... the Role Personalization is critical to delivering a seamless customer experience . We're looking for someone to...We're looking for someone to join our team and lead our Personalization efforts across New Verticals (Grocery, Convenience,… more
- Cardinal Health (Albany, NY)
- … customer satisfaction when engaging with the company online. **_Responsibilities_** + Lead experience design for new and existing digital products, ensuring ... eCommerce contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy.… more
- MTA (New York, NY)
- …DevOps tools. Responsibilities Leadership + Provide leadership to a strong talent pool of technical professionals + Lead a team of multi-functional technical ... and lead major projects and assign service providers with technical expertise to address mission-critical issues, evaluate ongoing vendor service levels, and… more
- JPMorgan Chase (New York, NY)
- …appealing but also accessible and user-friendly, enhancing the overall customer experience . As a Conversation Design Lead on the Chase Digital Assistant ... at Chase, ensuring that our solutions not only enhance customer experience but also position Chase as...and the creation of 'north star' representations to drive customer -centric decision-making + Advanced technical literacy, including… more
- Highmark Health (Albany, NY)
- …non-functional requirements of system users, their characteristics, and tasks. Take a lead role to identify the technical , organizational, and physical ... complex architecture and business problems and serve as a technical or business lead for highly complex...expectations of customers, partners and management. + Participate in customer walkthroughs and plans; design and technical … more
- L3Harris (Rochester, NY)
- …participation in the establishment of a European presence. Essential Functions: + Lead technical discussions with customer development teams, leveraging ... solutions directly to customers. + Represent L3Harris Communication Systems at NATO and Customer - lead conferences and technical meetings, and share relevant… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... technical capabilities that cut across business lines and customer segments. Overview of The Department: Be part of...recruit top talent with technical skills and non- technical skills + Coach and potentially lead … more
- PagerDuty (Albany, NY)
- …Manager, Chat Experience ** PagerDuty is seeking a Principal Product Manager to lead Chat Experience across Slack and Microsoft Teams. In this role, you ... elegant, intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic Qualifications**… more