- Capital One (New York, NY)
- …practices to serve customer needs + Participating in end-to-end product and experience design by: + Leading research to understand customer needs and define ... AI We're currently seeking a Product Design Director to lead our Data, Decisioning and AI (DDAI) design program,...AI (DDAI) design program, part of the Retail Bank Experience Design organization. DDAI program is a program that… more
- Santander US (New York, NY)
- …field. 3+ Years Information Technology, Technical Application Development, or similar experience . 3+ Years Experience providing customer support for IT ... + Escalate unresolved or complex issues to the appropriate lead or manager as needed. **What You Bring:** To...systems or applications. 3+ Years Experience writing technical documentation for both … more
- Industrial Color (New York, NY)
- …This is a mid-level role for a product manager with 2-4 years of experience , ready to lead product initiatives from discovery to delivery, with mentorship ... analytics and adoption metrics; use insights to refine features post-launch. + Lead cross-functional collaboration with Sales, Marketing, and Customer Success to… more
- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions...customer 's ROI - increased capacity and improved CX experience . + Manage and nurture executive customer … more
- GE Vernova (Saratoga Springs, NY)
- …with the engineering team and ensure engineering deliverables are in accordance with Customer Technical Specification and the contract. + Manage the engineering ... organizing the FACTS training activities, internal and with the customer . + Manage and coordinate the technical ...skills and ability to succinctly communicate complex messages. + Experience in technical problem solving. + Mastering… more
- Kyndryl (New York, NY)
- …experienced Consultant, you will be responsible for a vast number of essential technical components such as analyzing the customer 's current state, defining IT ... stakeholder expectations. In this role, you will use your experience and knowledge in guiding customers in their adoption...Technical Subject Matter Experts. Whether you want to lead multi-disciplined teams as a Senior Strategy Consultant or… more
- DoorDash (New York, NY)
- …hands-on experience with adtech tools (eg, Mobile Measurement Partners, Customer Data Platforms, Data Clean Rooms). + Demonstrated expertise in advertising ... Performance Marketing teams. About the Role We're seeking a talented and driven technical marketer or program manager to support Ad Technology initiatives within the… more
- Amazon (New York, NY)
- …applications, enabling our sales teams to efficiently manage every aspect of the customer journey - from initial lead generation through successful campaign ... applications across our advertising ecosystem. In this role, you'll lead a talented team of CRM professionals while tackling...- 5+ years Salesforce administration and CRM program management experience - 3+ years managing technical teams… more
- AECOM (New York, NY)
- …prioritize customer needs and actively seek opportunities to improve the customer experience . + Drive standardization of best practices and methodologies for ... relationships and accounts. In this role, the individual will lead the global Client Development Team, report to the...and growth targets. This requires a client mind set, experience working on the front line with clients, and… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …(SME) for downstream processing (chromatography, TFF/UFDF, viral clearance/filtration, etc.). + Lead and manage the technical aspects of downstream process ... development, scale-up, technology transfer, and/or manufacturing sciences/support. + Significant experience providing technical oversight for biologics downstream… more