- DoorDash (New York, NY)
- …with teams across Product, Engineering, and Customer Success to resolve complex technical issues and ensure an exceptional client experience . We work at the ... for hospitality. About the Role In this role, you'll lead a team of Technical Support Engineers...about you because + You have 4-6 years of experience in technical support or engineering roles,… more
- Google (New York, NY)
- **Minimum qualifications:** + Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience . + 10 years of ... experience in customer -facing roles, including interfacing with executive stakeholders and managing...lead the development of Professional Services, Learning, and Technical Account Manager pitches, strategies, and engagements with our… more
- Capital One (New York, NY)
- …Card on File experience . We're scaling quickly and incorporating our data into customer touch points. Our Lead Engineer will help with major initiatives such ... Lead Software Engineer (Bank Tech) Do you want...experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking.… more
- WTW (New York, NY)
- …Computer Science, or a related field. + ** Experience ** : Minimum of 5 years of experience in technical support, with at least 2 years in a senior or lead ... skills, with the ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service** : Strong customer service… more
- Eaton Corporation (Syracuse, NY)
- …domestic and international) which is comprised of an Engineered to Order (ETO) group, Technical Customer Support group and a Seismic Technical team. The ... business. This is a high visibility position which will lead critical interactions with internal (Sales, Customer ...of people experience + Minimum 2 years Commercial/ Customer Experience interfacing with internal/external customers +… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... of metrics across the organization. This role acts a technical working lead /expert to others. This role...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- US Bank (New York, NY)
- …SBLC solutions. **Preferred Skills/ Experience ** + Expert in the product including customer knowledge, technical components and key business rules + Grows ... with the primary goals of achieving cost-efficient revenue growth, best-in-class customer experience , enhanced risk management and operational excellence. With… more
- Siemens Energy (Olean, NY)
- …regions. + Assume the technical leadership role for assigned projects. Manage the customer interface in a dynamic environment, lead the team from a ... a high level of technical expertise combined with the ability to explain technical issues to non- technical customer top management. In this role you… more
- L3Harris (Rochester, NY)
- …schedule, and technical performance. Develops strategic roadmaps that align with customer roadmaps to expand the business. Direct the work of employees assigned ... domains in the interest of national security. Job Title: Lead Program Manager Job Code: 25210 Job Location: Rochester,...or current programs. Responsible for the cost, schedule, and technical performance of company programs or subsystems of major… more
- Mastercard (New York, NY)
- …teams and customer service to identify, classify, and prioritize feature-level customer issues. Skills and Experiences * Experience in data product ... backed by a track record of developing data frameworks and/or products. * Experience defining and organizing customer objectives, goals, strategies and metrics.… more