- SpaceX (Bastrop, TX)
- …with teams of 25+ hourly employees; or 1+ years of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE : + 2+ years in ... We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team. The...process improvements and implement changes to enhance efficiency and customer experience . + Collaborate with other departments… more
- Concentrix (Austin, TX)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... greater opportunities and brighter futures. We are looking for ** Customer Engineers** to provide technical leadership to...and within a team environment. At Concentrix, we provide customer experience solutions that may involve handling… more
- GE Vernova (TX)
- …analyze and resolve customer 's request + Establish contact to provide on-going technical and business support to assigned customers + Develop and own site ... the Outage process and processing of Change Orders + Lead direction for all emergent/forced outage resolution + ...leader in a dynamic, energetic and proactive environment + Experience working with customer leadership teams +… more
- Teleperformance USA (El Paso, TX)
- … experience managing multiple sales programs concurrently is a plus.** + **Previous experience as a supervisor, team lead , or in a similar management role ... Thinking** **Solution Orientation** **Entrepreneurship** **AI Proficiency** **Data Literacy** **REQUIRED EXPERIENCE ** + **Minimum of 6 months of call center sales… more
- Capgemini (Houston, TX)
- …degree in computer science, business, engineering, or related field (or equivalent experience ). + ServiceNow Certified Technical Architect or Master Architect + ... NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- Deloitte (Houston, TX)
- …as well as provide technical guidance to team members, as needed. + Lead the onshore efforts for the Genesys solution ecosystem, assist in client management, ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...technical grooming, defect resolution, RCA + Understanding of Genesys… more
- Merck (Austin, TX)
- …Customer Experience Management, Customer Feedback Management, Customer Service, Hospital Sales, Interpersonal Relationships, Lead Generation, Market ... trends to drive business results. **Preferred Qualifications:** + Ability to convey technical concepts accurately and clearly. + Prior experience working in… more
- Amazon (Dallas, TX)
- …discipline, or equivalent experience - 3+ years of work in related technical roles (such as threat hunting, threat intelligence, security data analysis, etc.) - ... Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first...of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to steal their data… more
- Omnicell (Dallas, TX)
- …IT, Finance, Technical Support) to assist in understanding and meeting customer requirements. Provide direction and coordinate activities to support customer ... + Associates Degree or 3+ years of relevant Omnicell experience . + 3+ years in a Customer ...similar role + Aptitude to learn, understand and communicate technical information and solutions. **Preferred Qualifications** + Bachelor's Degree… more
- Mass Markets (Killeen, TX)
- …ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer … more