- American Water (Hopewell, VA)
- …sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening ... health and safety practices and procedures as needed. * Technical Support (30%) * Provides health and safety ...plus. * Forward looking health and safety trends. _ * Experience /Education*_ * Minimum bachelor's level degree from an accredited… more
- Wolters Kluwer (Richmond, VA)
- …the US** As a Major & Strategic Account Executive, you will lead efforts to deepen relationships with major/strategic accounts, identify new business opportunities, ... + Create and deliver compelling proposals tailored to client needs. + Lead coordination efforts between clients and internal teams to ensure seamless service… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. * Manage a team ... the upkeep of documentation to include standard operating procedures and technical reviews. * Maintain information security policies and procedures and ensuring… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible for directing technical work on projects. Performs a variety of analyses and prepares appropriate documentation. Supervises and coordinates activities of ... user representatives to ensure accurate solutions and user satisfaction on technical matters. **Other Duties and Responsibilities** + Responsible for team… more
- Microsoft Corporation (Arlington, VA)
- …or related field AND 6+ years experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent ... to the customers and leading discussions with stakeholders on customer progression. + ** Lead efforts to improve...8+ years experience in technology industry, cloud, technical support, and/or customer experience … more
- Ralliant (Richmond, VA)
- …digital experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration ... Architect and integrate digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …Degree in IT, Computer Science or a related field preferred, or equivalent relevant experience . + 6+ years of experience in Information Technology with 2-5 years ... + Must have strong communication skills and be able to effectively communicate technical issues. + Advanced knowledge of issued hardware and/or software products and… more
- Amazon (Arlington, VA)
- …this into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large and complex ... Seller experience across our different Amazon businesses? Customer Experience and Business Trends (CXBT) is...solving, and we work backwards from there. We use technical and non- technical approaches and stay aware… more
- Leidos (Chantilly, VA)
- …ICAM baseline + Responsible for gathering monthly and quarterly metrics for customer review + Resolve installation, infrastructure, data flow, and log ingest issues ... in related discipline plus 8-12 years of prior relevant experience or master's with 6-10 years of prior relevant... as a software developer, integrator, administrator, or similar technical role + 5 or more years of demonstrable… more
- TekSynap (Arlington, VA)
- …VA. You will oversee a team of network engineers and be a member of technical team where excellent customer service and professional expertise are required, you ... Systems Management, or an equivalent combination of education or experience . + ITIL v3 Foundation Certified Network + 10+...ITIL v3 Foundation Certified Network + 10+ years of experience Unified Communications services, including at least 3 years… more