- Verint Systems, Inc. (Albany, NY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... contracts. + Respond and resolve issues around the contract, technical and operational support, and invoicing. + Establish global...or equivalent work experience . + 5+ years' experience as a Category Manager in developing/implementing… more
- Paylocity (Pittsford, NY)
- …concerning payroll/HR practices, software operations, and other technical and non- technical issues. The Executive Account Manager works directly with other ... on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large… more
- Zoom (Albany, NY)
- …CCaaS experience to grow and scale the Americas Commercial and Vertical Customer Experience CSE teams. Responsibilities include leading a team of Consulting ... you can expect Zoom is hiring a Solution Engineering Manager for its Contact Center CSE organization. The ideal...7+ years experience in Solution Engineering within Customer Experience (CX), CCaaS, or cloud delivered… more
- ADP (New York, NY)
- …Admin certification (SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously ... **TO SUCCEED IN THIS ROLE:** Requirements + BA/BS - or equivalent in education and experience + Passion for customer success and designing processes that scale +… more
- PNC (New York, NY)
- …in the markets we serve. We are all united in delivering the best experience for our At PNC, our people are our greatest differentiator and competitive advantage ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As an Internal Audit Manager , you will be within PNC's Internal Audit organization,… more
- Justworks (New York, NY)
- … Experience leading complex, cross-team initiatives from ideation to execution. + Experience leading technical products and/or have a background in computer ... Senior Product Manager , Payroll and Tax New York, New York...together stakeholders across engineering, design, data services, operations, and customer -facing teams to deliver tangible value. By joining us,… more
- Pfizer (New York, NY)
- …their potential to remove manual effort ('toil'), improve reliability, and enhance customer experience . Maintain a backlog of prioritized opportunities. + Drive ... a proactive/predictive, data-driven strategy that avoids downtime and improves user experience . This role combines leadership, technical expertise, and strategic… more
- Amazon (New York, NY)
- …challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We ... advertising, done well, can enhance the value of our customer experience and generate a positive ROI...management from rationale to policy language to communication to technical implementation to ongoing monitoring through data. * Clearly… more
- Amazon (New York, NY)
- …challenges in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We ... advertising, done well, can enhance the value of our customer experience and generate a positive ROI...Key job responsibilities The primary stakeholder for this policy manager position will be the Sales organization and Sales… more
- Medtronic (Manhattan, NY)
- …to solve problems, make progress, and deliver meaningful innovations. The District Manager is responsible for driving sales growth, managing a team, and ensuring ... making strategic discretionary spending decisions. + **Cultivate and maintain** **key customer relationships** with at least 3-5 key stakeholders, including Key… more