- Bentley Systems (Exton, PA)
- …team to refine and develop Technical Support processes to improve the Customer experience . + Monitor the technical health/competence of their GTS ... team & suggest areas for additional training and development. **Qualifications:** + Experience in Cloud/SaaS Technical Support with a strong track record of… more
- PagerDuty (Harrisburg, PA)
- …build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience ** PagerDuty is seeking a Principal Product ... Manager to lead Chat Experience across Slack and Microsoft Teams. In this role,...intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic… more
- Guthrie (Sayre, PA)
- …framework and continuously improving service delivery processes to enhance efficiency and customer satisfaction. The Manager provides leadership of the TGC ITSM ... This is an ON-SITE position located in Sayre, PA. Summary: The Manager , IT Service Management plans and manages quality and strategy of IT Service Management… more
- Impact Fire (Harrisburg, PA)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... of the assigned division. Work to achieve the financial, operational and customer satisfaction goals established by the General Manager . **JOB SUMMARY:**… more
- Ensono (Philadelphia, PA)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... apply._ **Required Qualifications** + Minimum of 10 years of experience within a zOS environment with a bachelor's degree....functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical … more
- Encore (Philadelphia, PA)
- …The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads ... technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location...* Bachelor's degree is preferred. * 3-5 years of customer service or hospitality experience is preferred.… more
- Vanguard (Malvern, PA)
- …+ Collaborates with cross-functional stakeholders to drive notable change to the client experience . + Coaches' technical product teams towards best practices and ... organizational projects. + Undergraduate degree or equivalent combination of training and experience . Graduate degree preferred. + Technical acumen: knowledge of… more
- EMCOR Group (Norristown, PA)
- …services, manufacturing, pharmaceutical, transportation, and education sectors. **Job Title:** Technical Services Director **Job Summary:** The Technical ... of preventive, predictive, and corrective maintenance and facilities services. The Technical Services Director will ensure that all work meets established… more
- Guthrie (Sayre, PA)
- …adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture ... This is an ON-SITE position located in Sayre, PA. Summary: The Manager of Data Center Infrastructure plans and manages the service delivery for quality and… more
- Guthrie (Sayre, PA)
- …adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture ... This is an ON-SITE position located in Sayre, PA. Summary: The Manager of Network Management and Operations plans and manages the service delivery for quality and… more