- Google (Houston, TX)
- …+ Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience . + 9 years of ... controls in an industrial/commercial environment. + 5 years of experience in a data center or facilities environment. Preferred...can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps...optimization and performance enhancement initiatives required + 5+ years' experience in technical support type role +… more
- Amazon (Dallas, TX)
- …accelerate innovation, become more agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and accelerate customers on their ... governance. You own and drive execution excellence for the end-to-end customer cloud journey (eg, technical , operational, organizational, and educational)… more
- Amazon (Austin, TX)
- …an existing solution, or integrate existing features for a more cohesive end-to-end customer experience . ○ Influence technical priorities and business ... wide variety of products that span almost every business customer vertical and is a major engine of growth...for Amazon. BISS is looking for a Senior Product Manager to transform buying and selling experience … more
- ServiceNow, Inc. (Addison, TX)
- …we pursue our purpose to make the world work better for everyone. The Sr. Manager of Customer Success will be responsible for developing and maintaining a ... and Customer Success Managers (CSMs) across ServiceNow's Customer Success Clients. The Sr. Manager will...and communicate value to both technical and non- technical audiences. Change & Transformation Mindset + Experience… more
- Grundfos (Brookshire, TX)
- Customer Service Manager + Apply Now...Provide backup support to other CSSC leaders as needed. Customer Experience & Satisfaction + Drive ECSS ... Grundfos for you._** **What is the job about?** The Customer Service Manager plays a critical role...using Grundfos dashboards to monitor KPIs, sales performance, and customer experience metrics. + Identify trends or… more
- Amazon (Houston, TX)
- …customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will ... Description The Sr. Customer Solutions Manager (CSM) at Amazon...in science, technology, engineering, math, business or equivalent - Experience leading technical and non- technical … more
- Mass Markets (Killeen, TX)
- …in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, ... team is looking for a highly skilled call center customer service manager who can motivate sales...customers Preferred (Not Required) + One (1) year of experience in customer service, technical … more
- SAP (Houston, TX)
- …us improve as a team and contribute to great customer experiences ** Experience / Role Requirements:** You have technical Cloud Architecture experience ... benefit options for you to choose from. **Business Technology Platform - Senior Customer Success Manager - South** SAP Office-South Region (preferred) **Summary &… more
- Amazon (Austin, TX)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future...the Amazon store. 2 | Working backwards from the customer . We improve the customer experience… more
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