- Family Dollar (Chesapeake, VA)
- The Manager Customer /Associate Relations will lead a team of escalation specialists that are the highest escalation point for customer and/or associate ... to frontline Level 1 and Level 2 resources. The Manager Customer /Associate Relations will be responsible for...the design, deployment and support of future processes * Experience in developing and implementing customer service… more
- Philips (Norfolk, VA)
- …of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will ... Your role as a Customer Project Manager will be to...customer requirements and questions, to include site drawings, technical specs, etc. Keeping the customer informed… more
- Dodge Construction Network (Richmond, VA)
- …**l** .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution-oriented approaches ... Customer Success Manager Location: Remote, United...data, best practices, and insights to customers to improvethe customer experience andretention. This is a full-time… more
- Capital One (Mclean, VA)
- Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented an exciting opportunity to usher in leading edge, ... One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team, which is responsible for managing the enterprise system of… more
- Capital One (Mclean, VA)
- Manager , Data Analysis- Customer Core At Capital...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a ... analytics and good data are a top priority + Experience real work life balance, with little travel involved...worked. McLean, VA: $158,400 - $180,800 for Data Analysis Manager Richmond, VA: $144,000 - $164,400 for Data Analysis… more
- Confluent (Richmond, VA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... , account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- Amazon (Arlington, VA)
- …degree in Engineering and/or relevant experience * 6+ years in customer -facing roles, with experience resolving technical issues with operations, ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Capital One (Mclean, VA)
- Senior Manager , Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Manager , Risk Management: Card Risk Customer ...Legal, Audit, or first or second line Risk Management experience + At least 3 years of Project or ... also develop and implement innovative solutions? As a Risk Manager at Capital One you'll be responsible for working...Process Management experience + At least 3 years of … more
- Acxiom (Richmond, VA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more