• Product Launch - Customer Solution…

    Amazon (Seattle, WA)
    …with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 2+ years of ... Bachelor's degree in science, technology, engineering, math, business or equivalent Experience leading technical and non- technical transformation project… more
    Amazon (05/03/25)
    - Related Jobs

  • Manager , Customer Success

    NASCO (Olympia, WA)
    **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... 's success requirements. The CSM is responsible for resolving customer 's complex technical issues, working with NASCO...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
    NASCO (05/06/25)
    - Related Jobs

  • Senior Program Manager , Customer…

    Amazon (Seattle, WA)
    …strong eye for opportunities, and has experience managing complex business and technical challenges. You are customer -obsessed and not afraid to get your ... Manager to coordinate CET global programs and communicate technical knowledge to ensure successful rollouts. A successful candidate...program results to improve and scale readiness and the customer experience with support for new services… more
    Amazon (05/08/25)
    - Related Jobs

  • Software Development Manager…

    Amazon (Seattle, WA)
    …solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop ... technical vision and strategic direction for the CET team's AI-driven customer experience transformation initiatives. - Oversee the development of… more
    Amazon (04/25/25)
    - Related Jobs

  • Market Research Manager , Customer…

    Amazon (Seattle, WA)
    …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
    Amazon (03/04/25)
    - Related Jobs

  • UX Design Manager , Customer…

    Amazon (Seattle, WA)
    Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX that ... empowers our customer service teams to deliver world-class support. We are seeking a UX Design Manager to lead our team in reimagining the suite of tools used by… more
    Amazon (03/29/25)
    - Related Jobs

  • Senior Program Manager , Amazon…

    Amazon (Seattle, WA)
    …of concessions policies and look to drive cost improvements. They will also monitor customer experience for any critical changes and ensure continued delivery of ... and should have experience in designing, implementing and delivering successful customer experience programs and strategies. Our work is broad and deep.… more
    Amazon (04/25/25)
    - Related Jobs

  • Customer Success Manager

    Cornerstone onDemand (Seattle, WA)
    The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... behalf of customers by engaging with Cornerstone's product and technical teams to translate customer feedback into...another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent… more
    Cornerstone onDemand (05/01/25)
    - Related Jobs

  • Sr. Product Manager - Tech, Amazon…

    Amazon (Seattle, WA)
    …engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services - Experience ... Description The Amazon Stores Customer Service (CS) Concessions Product and Tech team...driving adoption of new tools - 3+ years of technical product or program management experience -… more
    Amazon (04/13/25)
    - Related Jobs

  • Sr Customer Engagement Manager…

    Amazon (Seattle, WA)
    …creative leader to join the Socially Responsible Purchasing (SRP) team as a Sr Customer Engagement Manager , working with Strategic customer vertical. In this ... engagement, product selection, and partnerships. Key job responsibilities As a Sr Customer Engagement Manager , you will work cross-functionally with Sales,… more
    Amazon (04/30/25)
    - Related Jobs