- Amazon (Arlington, VA)
- …requirements documents based on an intimate knowledge of the specific customer verticals (local, state, federal, DoD, intelligence community) including use case ... and feature definition * Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch *… more
- Amazon (Arlington, VA)
- …to improve operations and support-related processes - Experience handling large enterprise technical customer escalations - Experience in AWS services - ... standards of customer satisfaction. As the Escalations & Incident Team Manager , you will partner in implementing incident response protocols, managing critical … more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Amazon (Arlington, VA)
- …is looking for an experienced, versatile PR professional to join its Customer and Industries Communications team. We are seeking an exceptional candidate who ... in functional areas such as finance and sales to support better customer experiences. Key job responsibilities - Creating and executing proactive, creative, and… more
- CBRE (Richmond, VA)
- Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Facilities ... US - Remote - US - United States of America Transition Engineering and QHSE Manager GJA ID: ZP0022 (Transition Manager ) Location: Remote (US Based) **About the… more
- Amazon (Arlington, VA)
- …to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value ... talk in technical depth with teams, you will cultivate strong customer , Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional… more
- Amazon (Arlington, VA)
- …You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying ... team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the...technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose… more
- SAP (Herndon, VA)
- …drives end-to-end customer engagement from signature onwards, particularly customer onboarding , continuous service delivery, release and maintenance project ... and governance coaching, relationship management, and renewal initiation. The Client Delivery Manager is expected to maintain customer satisfaction through issue… more
- Amazon (Arlington, VA)
- …sales, solutions architects, and enterprise customers to ensure optimal experience during technical onboarding , on-site testing, and ongoing support for Amazon ... Delivery Engineers (CDEs) performing all service readiness coordination, and technical onboarding and implementation of services contracted by customers.… more
- Pearson (Richmond, VA)
- Role: Technology Readiness Manager (TRM) Imagine shaping the future of education by ensuring millions of students and educators experience seamless, on-time ... assessments. As a Technology Readiness Manager , you'll be at the heart of launching state-level...every program is a success. This isn't just a technical role; it's a chance to drive real-world impact… more