- Amazon (Seattle, WA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Amazon (Seattle, WA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...Automation. We focus on increased scalability through system automation, technical innovation, process standardization, quality control, and operational excellence.… more
- Amazon (Seattle, WA)
- …organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to deliver ... concisely to both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Amazon (Seattle, WA)
- …- MBA or graduate degree - 5+ years of experience leading highly technical customer service operations - COPC Coordinator Certification - Lean/Six Sigma ... team within Amazon's Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own and be responsible for first line consumer CS… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a Sr. Product & Customer Insights Manager to join our Customer Experience and Business Trends team. Our team's mission is ... customer experiences globally. As a Sr. Product & Customer Insights manager on the team, you...solving, and we work backwards from there. We use technical and non- technical approaches and stay aware… more
- Amazon (Seattle, WA)
- … trust throughout every stage of the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... short term and long term strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity and passion for understanding … more
- Amazon (Seattle, WA)
- …and capability to prepare documentation for senior executives. Experience managing customer facing technical products and guiding cross-functional teams through ... and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while...help customers discover the right products. As the Senior Manager - PMT for SCX, you will focus on… more
- Dodge Construction Network (Olympia, WA)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- Amazon (Seattle, WA)
- …research methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer ... about conducting research that will impact strategic decisions for improving Amazon customer experiences? The Customer Trust Perception team works to ensure… more
- Amazon (Seattle, WA)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is key to that mission, defining UX that ... empowers our customer service teams to deliver world-class support. We are seeking a UX Design Manager to lead our team in reimagining the suite of tools used by… more