- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...the bank safe, managing global resources, and providing the technical tools our workers need to be successful to… more
- Healthfirst (NY)
- …renewals, and terminations. + Collaborate with internal teams (eg, sales, customer service, compliance) to ensure seamless management of members. + Monitor ... that do not have the measurements required to assess the health of the operations . + Partner with Process Managers and Process Leads to assess, evaluate, and promote… more
- Deloitte (New York, NY)
- …development, testing, deployment, and maintenance. + Develop and deliver tailored Customer Identity & Access Management (CIAM) solutions aligned to Client's digital ... transformation strategy. Manage operations for client's needs across multiple security domains specializing in identity and access management ( customer and… more
- Carrier (East Syracuse, NY)
- …of people management experience + 3+ years of experience in/with sales, engineering, operations , customer service, or technical support role **Preferred ... we have a world-class, diverse workforce that puts the customer at the center of everything we do. For...and process + Coordinate with sales team on key customer visits and presentations + Oversee development of sales… more
- Amazon (New York, NY)
- …execute flawlessly to meet timelines. They know how to balance creative and technical requirements to test new initiatives (eg, generative AI) and create a ... product page) and reporting * Set up testing and experimentation to gain customer insights on CX improvements * Create reporting structure to track, measure, and… more
- BELFOR Property Restoration, Inc (Maspeth, NY)
- …Critical skills include time management, budgeting, scheduling, site supervision, customer contact, communication, quality control, safety, documentation, and change ... in safeguarding other people's property + Must have a comprehensive understanding of customer service, principles and practices + Work under time constraints to meet… more
- Highmark Health (Albany, NY)
- …of work, and managing performance. Responsible for the oversight of the daily operations . Controls expenses within the operating unit and is responsible for meeting ... + Assigns, monitors, and reviews progress and accuracy of work + Provides technical leadership in first-line resolution of complex technical problems 2. Provides… more
- Coinbase (Albany, NY)
- …the customer needs are trading, staking, governance, custody, web3 operations , or API integrations, Coinbase Institutional has them covered. The *Coinbase Prime ... and lead the iterative design and implementation process. * Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering… more
- Hannaford (Queensbury, NY)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, dignity, ... Category/Area of Expertise: Retail Operations Job Requisition: 457813 Address: USA-NY-Queensbury-190 Quaker Road...being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end… more
- University of Rochester (Brighton, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a technical resource for the Customer Technology teams and/or department. ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) Range:… more