- SpaceX (Hawthorne, CA)
- …planning. + 5+ years of experience as a workforce planning leader within a technical customer support and/or customer success organization. + Experience with ... in-house customer support software + Determine and set aggressive goals for customer support service levels, manage project priorities, and ensure they align… more
- General Motors (CA)
- …surrounding area** . Relocation may be provided. **The Role:** GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer ... technical support to GM's retail and wholesale communities. FSEs...FSE objective is to diagnose and direct repairs on customer vehicles and to reduce vehicle repurchases and warranty… more
- The Boeing Company (Seal Beach, CA)
- …systems. + Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns. + Assists with the development ... and tools + Supports and/or creates and provides basic technical documentation (eg Fleet TeamDigest articles, service ...and quality issues that cannot be resolved by the customer + Assists in designing and/or providing analysis of… more
- Cayuse Holdings (Sacramento, CA)
- …(M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions ... and Core Values of Cayuse. **Responsibilities** + Provides high-quality customer service to the client, for the...independently deliver a full range of services to the customer + Provides complex and unique technical … more
- The Boeing Company (Seal Beach, CA)
- …Responsibilities:** + Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns. + Provides technical ... and tools + Supports and/or creates and provides basic technical documentation (eg Fleet Team Digest articles, service...and quality issues that cannot be resolved by the customer + Assists in designing and/or providing analysis of… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... in dynamic environments, be self-motivated to take on challenging problems to improve customer experience, moving fast to ship solutions and then iterating on user… more
- ITT (El Cajon, CA)
- …aerospace, defense, or manufacturing. * Strong understanding of sales processes and customer service best practices. * Excellent communication and interpersonal ... around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building… more
- Subaru of America (Sacramento, CA)
- …that inspire and delight our customers. SUMMARY Serves as Subaru of America's (SOA's) Service and Quality representative in the SOA Field. Travels to retailers on a ... provides training support, and assists the retailer in developing the retailer's technical staff. Works in partnership with Zone, District, and SOA personnel… more
- Intuit (San Francisco, CA)
- …related fields, preferably in SaaS or services-based industries. Familiarity with customer service organizations, operations, and domain expertise in accounting, ... resolve them. **How you will lead** **Drive Strategic Initiatives** - Own and execute customer service initiatives to address customer needs. Scope, plan,… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- …We're seeking an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and optimize our AI-driven communication ... and optimize AI workflows and scripts in partnership with technical teams + Provide feedback on system performance and... resolution outcomes Required Qualifications + 3+ years in customer service , operations, or communications-preferably in a… more