- Palo Alto Networks (Santa Clara, CA)
- …and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines Technical Expertise and Problem Solving: ... providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …in writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience ... Provides ongoing technical support and maintenance of production and development...Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED;… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- Antech Diagnostics (Carlsbad, CA)
- …education, training and budget.** **Job Purpose/Overview** The Global Sr. Technical Service Engineer IV exemplifies industry leading customer service and ... as the highest level of escalation support within the service organization. + Pull technical service...solutions. Good critical thinking and analytical skills. + Excellent customer focus with ability to reliably respond to inquiries,… more
- Google (Sunnyvale, CA)
- …modeling, trend analysis, statistics, forecasting, or business insights. + Experience in customer service with a focus on experience, process improvement, and ... experience in program management. + Experience with cloud technologies or technical infrastructure. + Experience supporting customers in capacity planning or… more
- Aerotek (Santa Monica, CA)
- …properties in the San Fernando Valley area. This is a client-facing role where your technical expertise and customer service skills will shine - no sales ... Strong knowledge of HVAC systems, components, and controls. Excellent communication and customer service skills - especially with high-end clientele. Ability to… more
- Rogers Corporation (Sacramento, CA)
- …leading customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and ... Technical Service Engineer Location: Remote, US... Technical Service Engineer Location: Remote, US Job Category: Sales... concepts clearly to both technical and non- technical individuals. + Strong customer focus with… more
- Medtronic (CA)
- …School Diploma or equivalent required. + 4 years of technical , clinical field service , technical internship or clinical customer support experience. + A ... servicing, maintenance, and de-installation of all Affera systems at customer sites. The FSE works closely with the Field... sites. The FSE works closely with the Field Service and Technical Service teams… more
- JBT Corporation (Madera, CA)
- …relationships with our customers. Understand customer needs and provide tailored technical service solutions. Collaborate with our teams to ensure effective ... with our customers. Understand customer needs and provide tailored technical service solutions. Collaborate with our teams to ensure effective delivery of… more