- SAP (Palo Alto, CA)
- …for execution of the service delivery plan and calendar. . Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team ... this role will perform: . Primary contact for the customer regarding technology and cloud service delivery...delivery. Act as first escalation point. . Own the technical discussions with the customer and act… more
- Palo Alto Networks (Santa Clara, CA)
- …crucial role of spearheading the response and resolution efforts for critical customer operational issues, such as service disruptions and various ... updates and incident reports to relevant parties + Ensure compliance with service -level agreements (SLAs) and customer communication expectations Containment and… more
- ASM Global (Ontario, CA)
- …workdayExcellent organizational and planning skillsExcellent communication and interpersonal skillsStrong customer service orientationComputer and Technical ... Degree (BA) in Food & Beverage Management or related field desiredPrevious customer service and cash handling experience is a plusMinimum 1-2 years' experience… more
- Medtronic (Los Angeles, CA)
- …for field replacement units in collaboration with the RAS operations team and Principal technical Service Lead. This individual is considered an expert in the ... call closure and escalation follow-up + Develop content, validate, and release Technical Service Bulletins/Manuals to support field/factory activities + Develop,… more
- Google (Sunnyvale, CA)
- …qualifications:** + Master's degree or PhD in Computer Science or a related technical field. + Experience with programming languages (eg, C/C++, Java). + Experience ... + Experience with Google Cloud technologies. + Experience in building customer facing products, designed for usability. Google's software engineers develop the… more
- ServiceNow, Inc. (San Diego, CA)
- …is a MUST + Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) and Customer Service Management (CSM) is a ... customer engagements. **What you get to do in this role:** The Customer Outcomes **Senior** **Platform Architect** is a technical advisory role, responsible… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... scalable applications and data products using NoSQL technologies and frameworks. - As a technical advisor you will guide the customer on how to optimize their… more
- Amazon (Sacramento, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customer base for our state government accounts. You will deepen business and technical relationships and launch new customer services by helping to define,… more
- Fujifilm (Sacramento, CA)
- …and CT product service topics: + Installation issues + Product / Technical issues + Training issues + POP activity + New product introductions/installation + ... is the regional DR and CT expert for all technical and clinical aspects of DR and CT products....the assigned sales geography. + Assists in managing existing customer relationships and building new customer relationships,… more
- Panasonic Avionics Corporation (Irvine, CA)
- …of the PTS Engineering Services team, responsible for a wide range of technical functions supporting in- service operations of Panasonic Avionics' IFEC systems. ... efficiency, service quality, and long-term business growth. **MAJOR RESPONSIBILITIES** ** Technical Guidance** + Act as a senior technical lead for… more