- Palo Alto Networks (Santa Clara, CA)
- …Minimum of 5 years of network security experience along with strong communication and customer service skills + In depth, hands on network troubleshooting skills ... the Prisma SDWAN support team, you will serve our customer base by providing technical support, by...service level agreements. You will regularly participate in technical discussions with multi-functional teams, creating an environment of… more
- IBM (San Jose, CA)
- …communication skills. Analytical thinking, structured problem-solving techniques. Strong positive customer service attitude with sensitivity to client ... always going to be customer success and customer satisfaction, by answering their technical questions...to client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead… more
- IBM (San Francisco, CA)
- …a highly dynamic team environment that focuses on providing above industry standard customer service . Proven ability to work cross-functionally with teams such ... partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding,… more
- Oracle (Sacramento, CA)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with a continuous learning… more
- Deloitte (San Francisco, CA)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Oracle CRM Technical Lead Our Deloitte Sales & Service...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- Canon USA & Affiliates (CA)
- ** Technical Support Eng - MR - req1582** **OVERVIEW** Provide modality-specific technical service support within a prescribed region to Field Service ... (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the region to… more
- IBM (San Jose, CA)
- …skills * Analytical thinking, structured problem-solving techniques * Strong positive customer service attitude with sensitivity to client satisfaction. * ... always going to be customer success and customer satisfaction; by answering their technical questions...client satisfaction. * Partner with other support teams and service units to provide seamless problem resolution that lead… more
- Highmark Health (Sacramento, CA)
- …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
- Broadcom (Sacramento, CA)
- …VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. + You will engage resources ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and...support staff. + Map additional VMware solutions to the customer 's unique business and technical requirements +… more
- Tennant Company (Los Angeles, CA)
- …protocols and utilize proper PPE. + Collaborate with internal partners such as sales, customer service , technical assistance, field service support, and ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant can… more