- Percepta (Melbourne, FL)
- …experience in sales + Achieving targets and closing sales + 6 months or more of Customer Service experience + Technical Aptitude to include typing skills and ... close rate and suggestive selling techniques * Provide prompt and professional customer service via telephone and email. * Maintain strong knowledge of products… more
- Coinbase (Tallahassee, FL)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... with Product Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer satisfaction (CSAT).… more
- Amazon (Jacksonville, FL)
- …supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations. - Measure, monitor, ... professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our... support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology… more
- Impact Fire (FL)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more
- Deloitte (Miami, FL)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists,… more
- Oracle (Tallahassee, FL)
- …and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent problem-solving ... resolve business challenges. As an Oracle Visual Builder Cloud Service (VBCS) Implementation/Solution Architect, you will serve as a...and Oracle VBCS. As a key member of Oracle Customer Success Services, you will join an international network… more
- City of Jacksonville (Jacksonville, FL)
- …knowledge gained through experience. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer ... Supports the overall mission of the Library by providing customer service in a manner that creates...services and development and demonstrates proficiency in the Library Technical Competencies. + Monitors and reviews budget appropriations and… more
- Cummins Inc. (Tampa, FL)
- …to pre-failure condition. Service Documentation - Creates and verifies customer , equipment and technical information; captures specific data using required ... to pre-failure condition. Service Documentation - Creates and verifies customer , equipment and technical information; captures specific data using required… more
- Concentrix (Tallahassee, FL)
- …outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine ... Personal Lines, P&C) - Remote role include: + 1 + years of customer service experience + Active resident license to sell P&C insurance + Verifiable High… more
- Impact Fire (Destin, FL)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more