- Univision Communications, Inc (Miami, FL)
- …strategy for ViX, driving retention, win-back, and loyalty initiatives.* Oversee the Customer Care function, ensuring exceptional service quality and leveraging ... Define and evolve the CRM technology roadmap in partnership with technical teams, enhancing automation, personalization, and customer data integration.*… more
- Safran (Sarasota, FL)
- …and sales development aiming to increase our services/MRO sales and improve our service level and customer satisfaction. Such new organization will rely on ... To exhibit a certain degree of ability in holding technical discussion with the customers; * Manage customer... technical discussion with the customers; * Manage customer visits, customer satisfaction and sales reports.… more
- Oracle (Tallahassee, FL)
- …and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent problem-solving ... identify gaps and challenges to help craft and define customer FCCS requirements and visions. You will lead the...design to guiding the development team and convincing the customer to adopt the appropriate processes and tools. You… more
- Evolent (Tallahassee, FL)
- …the mission. Stay for the culture. **What You'll Be Doing:** Job Description **Director, Service Excellence** Evolent is looking to hire a Director of Service ... individual will serve on a central team within the customer organization focused on ensuring that we deliver best-in-class... organization focused on ensuring that we deliver best-in-class service to our customers. The director will be a… more
- SMX (Tallahassee, FL)
- Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United States This role serves as the primary point of contact for users of a ... translating user feedback and data into actionable insights. The position is customer -facing and requires strong communication skills, attention to detail, and the… more
- Evolent (Tallahassee, FL)
- …to internal stakeholders including reporting out on client NPS feedback, themes, and service excellence work + Drives transformation of customer org process ... for the culture. **What You'll Be Doing:** Managing Director, Service Excellence Job Description The Managing Director of ...organization. This role will report directly to the Chief Customer Officer and will work cross-functionally to ensure we… more
- Patterson Companies, Inc. (Tampa, FL)
- … Technicians** who are skilled problem-solvers with a passion for delivering outstanding customer service . In this role, you'll work hands-on with cutting-edge ... related to asepsis. + Perform other duties as assigned ** Customer Service :** Supports customer needs...asks questions when necessary. Uses general terminology to explain technical aspects of using technology to a non- technical… more
- Zoom (Tallahassee, FL)
- …teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous ... Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing… more
- C&S Wholesale Grocers, Inc. (Jacksonville, FL)
- … customer pipeline. + Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests. + ... companies works to help feed local families, neighbors, and communities. As a Customer Experience Manager, you will own the business relationship with customers in… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …works to help feed local families, neighbors, and communities. As an Associate Customer Experience Manager, you will support the business side of the relationship ... for a specific Chain under the direction of the Sr. Manager, Customer Experience. This position builds and maintains working relationships with customers'… more