- IBM (Syracuse, NY)
- …**Your role and responsibilities** * Expert Knowledge: Provide specialized insights in customer service and service order management. * Application ... resolution. * Knowledge Maintenance: Developing and maintaining an understanding of customer -specific business environments and service level agreements. *… more
- MTA (Brooklyn, NY)
- …the Pass Program Manager. RESPONSIBILITIES + Provide excellent and efficient customer service by effectively communicating information, interpreting, and ... MTA All Agency Security Sensitive Information guidelines. + Troubleshoot technical issues with passes by testing against system hardware....+ Valid New York State Driver's License PREFERRED: + Customer Service experience in security / security… more
- Paylocity (Rochester, NY)
- …resources and prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance metrics through a ... decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in payroll… more
- Insight Global (Melville, NY)
- …and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support. Solid verbal ... support for critical issues. * Ensures internal and external customer satisfaction at all times. * Identifies and implements...the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards… more
- Canon USA & Affiliates (Melville, NY)
- **About the Role** Ignite Your Sales Career with a new service offering from Canon USA Inc. - Join Us as a Sr. Account Executive, Managed IT & Security Services Are ... change from time to time based on business needs. **Your Impact** - Utilizes technical and sales expterise to prospect for new customers for managed IT services to… more
- CUNY (Brooklyn, NY)
- …financial aid applications, personnel papers and other college forms. Communications and Customer Service - Provides information, as directed, to faculty, ... use (ie, computing answers to basic numerical and text-based mathematical problems). - Customer Service : principles and processes for providing quality … more
- Highmark Health (Albany, NY)
- …design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers ... provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their… more
- Lockheed Martin (Owego, NY)
- …Defense \(DoD\) programs\. Duties include providing hands on technical assistance for complex systems/networks, cyber technology development/implementation, ... assessing threats/vulnerabilities, and supporting customer needs \(meetings, calls, emails, demonstrations, etc\.\)\. An ideal and successful candidate for this… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building… more
- SHI (Albany, NY)
- …learning methods. **Skill Level Requirements** + Previous experience in customer -facing technical sales or pre-sales roles with IT service providers or OEM ... operational insights and competitive analysis + Engage with sales and technical teams to initiate services sales cycle, develop and qualify opportunities,… more