- Capital One (Albany, NY)
- Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on the forefront of… more
- Capital One (New York, NY)
- Sr. Director, Technical Program Management - Card Tech Platforms Are you interested in leading programs that deliver on critical business goals and build large scale ... class technology. That's where you come in. **About the team:** _Acquisitions, Customer Management & Segments (ACMS)_ is an organization within Card Technology. We… more
- IBM (Poughkeepsie, NY)
- …If so, lets talk **Your role and responsibilities** Your Role and Responsibilities Technical content is the backbone of our client's digital self- service ... collaborative partnership with the Design community, playing a key role in customer loyalty and IBM's profitability? You'll design, develop, and publish technical… more
- Canon USA & Affiliates (New York, NY)
- …related experience. - Good computer skills/ technical knowledge. - Prior experience in a customer service environment. - Good customer service and ... phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure… more
- Kyndryl (New York, NY)
- … technical acumen, lead generation, cold calls, demand generation, customer acquisition management, new business development, upselling, and account planning + ... and consulting services and value directly to customers. Develops and manages customer relationships with solution decision makers in the Infrastructure and … more
- World Wide Technology (New York, NY)
- …liaison between the customer and the WWT delivery team, the senior technical Delivery Manager must be able to develop, communicate, and oversee complex solutions ... **Sr. Technical Delivery Manager** **_Onsite requirement 2-3 days a...Work. + ** Customer Liaison** - Responsible for customer engagement and client service as the… more
- Travelers Insurance Company (Melville, NY)
- …**What Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....others actively solicits input and shares ideas. + Strong customer service skills. - Intermediate + Demonstrated… more
- BlackRock (New York, NY)
- …coordinate and track all project work end-to-end from start to finish.** **Exceptional customer service orientation to ensure the best possible user experience ... and a variety of other pooled investment vehicles.** **Position Overview** **The Associate - Technical Support Level 2 (TSL2) plays a crucial role as a member of the… more
- SHI (Albany, NY)
- …This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements to ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Philips (Latham, NY)
- …for customer relationship management through the effective application of technical knowledge to install/implement, service , test, and troubleshoot complex ... real time patient data requirements. **Your role:** + Provide technical recommendations that best suit the environment based on...and service offerings; actively support to implement service strategies to achieve customer loyalty. +… more