- Amazon (New York, NY)
- …and technologists. - Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- LiveRamp (New York, NY)
- … stakeholders and key partners. + Lead technology implementations, working with technical teams on the customer -side to establish data connections with ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...a regular basis and maintain strong relationships in sales, service product, and operations to ensure client needs are… more
- B&H Photo (New York, NY)
- …Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the website. The PM will be responsible for ... subscriptions, and loyalty programs that align with B&H's legendary customer service standards. Key Responsibilities . Create...cohesive customer experiences . Ability to balance customer needs with business objectives and technical … more
- Impact Fire (NY)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more
- MongoDB (New York, NY)
- …will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to ( Technical Account Managers [TAM], ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- Owens & Minor (White Plains, NY)
- …inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** Effectively translate ... teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay...as ServiceNow, is preferred. + Strong customer service skills and the ability to communicate technical… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Merck (Albany, NY)
- …field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan ... Experience Design, Customer Experience Management, Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service , Customer … more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
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