- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Amazon (New York, NY)
- …with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...attach service plays, customer engagements to drive adoption of migrating services, work… more
- Penske Automotive (Port Chester, NY)
- …+ Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors. + Accountability: Comply with all ... Up to $10,000 Sign-on bonus available for experienced Technicians! **BMW Service Center, a Penske Automotive Group dealership, is looking for an experienced, Flat… more
- Coinbase (Albany, NY)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... with Product Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer satisfaction (CSAT).… more
- Bloomberg (New York, NY)
- …joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life ... in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If...you have two critical focus areas: to provide excellent customer service to a broad range of… more
- Logitech (Albany, NY)
- …desirable + Excellent communications both verbal, oral and interpersonal skills. + Excellent customer service skills. + Demonstrated ability to quickly learn and ... way. **The Team and Role:** Are you a skilled technical professional interested in joining a paid-for Services program...with high opportunities? We are searching for a **Senior Customer Support Engineer** in the AMR region who will… more
- Deloitte (New York, NY)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists,… more
- SAIC (Kings Point, NY)
- …systematic style following Standard Operating Procedures (SOPs) and guides. + Provide world-class customer service and technical support via phone, in-person ... is seeking a Deskside Engineer to support our government customer . Responsible for providing desk side support to end...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- Cisco (New York, NY)
- …this customer -facing role, you will work with important members throughout customer organizations, from technical staff to CXO level, building strong working ... and remain up to date on Cisco's solutions and service offerings that can be proposed to address and...customers. **Minimum Qualifications:** + 10+ years relevant experience in customer roles, within technical delivery, IT, or… more
- MongoDB (New York, NY)
- …will direct multiple, post-sale delivery resources dedicated to servicing our strategic customer including but not limited to ( Technical Account Managers [TAM], ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more