• RCS Field Service Technician

    iHeartMedia (Albany, NY)
    …and configuration. + Prior telephone troubleshooting or call-center experience. + Strong customer service and communication skills. + Propensity to learn with ... times the size of the largest ad-supported music streaming service . In fact, we have: + **More #1 rated...can be in most US cities. The RCS Field Technical Services team assists world class broadcast facilities across… more
    iHeartMedia (07/29/25)
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  • Imaging Service Engineer I - Pittsburg East…

    Fujifilm (Albany, NY)
    …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... service area, and some unscheduled work in the service area with the assistance of technical ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
    Fujifilm (10/02/25)
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  • Customer Relationship Manager (Account…

    Nelnet (Albany, NY)
    …collaboratively with RVP Team, Account Managers, and other departments to develop a strategic customer service plan and to resolve any customer issues. ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
    Nelnet (10/02/25)
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  • Concierge- Customer Support

    Greenlight Networks (Rochester, NY)
    …+ Responding to inquiries from customers and installers and providing basic technical assistance and support. + Troubleshoot customer connectivity issues over ... Concierge- Customer Support About the Organization Greenlight Networks is...the Organization Greenlight Networks is an ultra-high speed, broadband service provider, offering residential and small business customers Internet… more
    Greenlight Networks (09/25/25)
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  • Customer Ambassador (Part Time)

    Compass Group, North America (Jamaica, NY)
    …Monday - Sunday, hours may vary. More details upon interview. + **Requirement** : Customer Service experience required. + **Fixed Pay Rate:** $27.00 per hour. ... Restaurant Associates + We have an opening for a part time ** CUSTOMER AMBASSADOR** position. + **Location:** Delta One Lounge JFK - Terminal 4 JFK International A,… more
    Compass Group, North America (09/18/25)
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  • SCE, Americas, Strategic Customer…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... relevant experience - Direct field experience in working with large customers - Technical acumen to understand AWS service features and value proposition -… more
    Amazon (09/13/25)
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  • Manager, HED Customer Success, West Coast…

    Cengage Group (New York, NY)
    …and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear, ... culture of continual learning, skills growth, and development. + **Achieves Customer Retention and Sales Goals:** Implements campaign strategies and drives… more
    Cengage Group (10/02/25)
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  • Customer Success Advocate II

    Lumen (Albany, NY)
    …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical... customer and internally on their behalf * Technical aptitude to learn data networking technologies, products, and… more
    Lumen (09/26/25)
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  • Temporary Customer Account Specialist

    American Packaging (Rochester, NY)
    …Workfront.Position is projected to be a minimum of 6 weeks. REPORTS TO: Customer Service Manager ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other ... Temporary Customer Account Specialist Rochester, NY (http://maps.google.com/maps?q=Engineered,+Laminations+and+Co+Rochester+NY+USA+14613) Description At American… more
    American Packaging (09/13/25)
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  • Customer Success Manager

    Cleo (Albany, NY)
    …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote **What You Will Be...communication and presentation skills directed at both business-oriented and technical audiences **A few things we have to offer:**… more
    Cleo (08/27/25)
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