- Capgemini (New York, NY)
- …Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate it to a customer in business logic ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst -...hand, milestones, scope, etc. * Ability to take complex technical specifications and articulate it to a customer… more
- Wabtec Corporation (Albany, NY)
- …WIN/WIN agreements. + Organized and detailed with a hands-on approach to serving customer needs. + Ability to resolve technical issues/applications through the ... ramps, e-Bus charging systems, driver's protective barriers, and more. We blend technical expertise with deep product knowledge to deliver high-impact solutions for… more
- ITW (New York, NY)
- …discipline + Problem solving and analytical business skill + Demonstrated customer service skills and experience **Education and Experience Requirement** ... service documentation in requested format for all service activities delivered at customer sites as...BS degree in Engineering or technical discipline with a minimum of 2 years relevant… more
- Ralliant (Albany, NY)
- …your proficiencies:_ + Promote and perform onsite professional services to support customer 's reliability initiatives. (80%) + Conducts service , repair and/or ... Engineer at Qualitrol, you'll have opportunities to progress into Senior Field Service roles, more specialized technical roles, or management positions. **Skills… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... encryption and remote access. + Provides first- and second-level technical response to customer requests, maintenance and...Consults with customers to understand their needs, providing excellent customer service in all interactions. + Acts… more
- GE Appliances, a Haier company (Syracuse, NY)
- …maintenance + Ability/experience diagnosing and repairing major appliances + Excellent customer service and communication skills with a responsive, professional ... products/appliances as appropriate, always focusing on value-driven solutions and the best customer experience + Operating an assigned Bodewell service van to… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering… more
- IBM (Yorktown Heights, NY)
- …We are looking for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the practice in developing and ... will possess extensive knowledge of SAP solutions, AI technologies, and Testing-as-a- Service (TaaS) methodologies, enabling us to deliver innovative, efficient, and… more
- Ricoh Americas Corporation (New York, NY)
- …a large-sized group + Complex problem-solving skills + Demonstrates managerial courage + Expert customer service skills + Expert technical aptitude + Expert ... planning, and mentorship + Focus is on business retention, customer service , high performing team, and profitable...of work experience in a related field (B2B and/or technical ) + Previous 2 years of managerial work experience… more
- ThermoFisher Scientific (Pearl River, NY)
- …replacement, or other corrective action. + Coordinates problem resolution with engineering, customer service , and other personnel to expedite repairs. + Analyzes ... will be responsible for leading all aspects of field service support and customer relationship management. The...Chemistry and instrument reports in the process of diagnosing technical or application problems. + Provides a communication link… more
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