- University of Rochester (Rochester, NY)
- …coverage, which may include nights, weekends and holidays required + Exceptional customer service skills required + Strong communication skills required + ... such as remote troubleshooting tools, virtual desktop technologies, etc. + Responds to customer requests, received either via the Service Desk or directly from… more
- MTA (New York, NY)
- Customer Management, Technology & Engineer Fellow Job ID: 13640 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Intern ... MTA Headquarters Location: 2 Broadway, New York, NY 10004 Position Title: Customer Management Technology & Engineer Fellow Hourly Rate: $23.00 (Graduate) OVERVIEW OF… more
- GE HealthCare (Long Island City, NY)
- …a difference, and every difference builds a healthier world. Role Summary/Purpose: The Field Service Specialist is a technical expert on at least one modality ... Acts as the primary GEHC Services face to the customer . Responsible for resolving advanced service repair...and provide coaching and feedback to team members. + Technical expert for escalations and FMI's for one or… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... technologies in a 24x7 environment. Provides a high-level of customer service and exhibits independent thinking. Assists...first-level team members are unable to resolve. + Provides technical expertise in meeting customer satisfaction and… more
- GE Vernova (NY)
- …+ Minimum Bachelor's degree (Engineering preferred) OR minimum of 5 years of field service experience + Minimum 3 years of customer management experience (GE ... **Job Description Summary** The Customer Services Manager will lead customer ...(BESS) and solar power segment customers, including warranty obligations, service agreements, and spare parts and services orders. +… more
- EMCOR Group (Painted Post, NY)
- …EXCELLENT customer service . We are looking for someone who enjoys customer service and has technical knowledge in the MEP world. **Essential ... a great team. You will be responsible for delivering effective, efficient, and timely service to multiple buildings within the campus. You will need to have strong… more
- City of New York (New York, NY)
- …IT support for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations ... up with employees to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational knowledge of ITIL processes… more
- Stony Brook University (Stony Brook, NY)
- …as smartphones, tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require occasional physical activity ... for all hardware, software, applications, mobile device, account maintenance, customer education and service related requests. Collect...Two to four years experience in a Help Desk, Service Desk or technical support environment. +… more
- GE HealthCare (Rochester, NY)
- …equipment installations in one or more modalities. Responsible for driving customer satisfaction through Service Excellence. **Job Description** **Key Roles ... engage with other team members to ensure appropriate solution for the customer + Leads installations, validations, maintenance, and service repair needs… more
- Cummins Inc. (Albany, NY)
- …power generation or engine products High Voltage/ Low Voltage experience (optional) Customer service experience **QUALIFICATIONS** onsite tech at local transit - ... repairs and rebuilds on engine products in the field. + Develop productive customer relations and ensures prompt and efficient attention to customer needs.… more
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