- Chart Industries (Buffalo, NY)
- …that distinguish HNA's proposals and capabilities. 4. Complete required reports, including Service Reports, Customer Call Reports, Expense Reports and Time ... relevant technical background including millwright, maintenance, engineering, and/or field service experience. + A solid understanding of the product/ service … more
- University of Rochester (Rochester, NY)
- …satisfaction. Provides remote and hands-on support with a strong emphasis on customer service and issue ownership. **ESSENTIAL FUNCTIONS** + Provides responsive ... ServiceNow, or equivalent for incident management and asset tracking + Excellent customer service and interpersonal communication skills + Proven ability to… more
- Canon USA & Affiliates (Albany, NY)
- …Provide technical part identification and logistics delivery expertise to support Customer Engineers in a call center environment. Technical expertise is ... often be done through the reading of schematics and technical documentation. After part identification, the Service ...Vendor stock, and the like. + Work with the Technical Support Group, Customer Engineers, and the… more
- Xerox (Binghamton, NY)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference of call load, ... Field Service Technician (Production) - Binghamton, NY **General Information**.... We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for… more
- Cintas (Henrietta, NY)
- …208264 **Job Description** The Customer Experience Coordinator provides outstanding customer service to both our internal partners and our customers ... + High School Diploma/GED + Excellent phone demeanor and experience with customer service ; experience must include answering phones and transferring calls… more
- Tompkins Community Bank (Batavia, NY)
- …and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated calls from ... for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of skill and ability to… more
- Coinbase (Albany, NY)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- LinkedIn (New York, NY)
- …voice of customer to LinkedIn Product teams . + Expedite technical and purchase-related escalations. + Advance personal journey with Diversity, Inclusion, and ... and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication skills, including… more
- LinkedIn (New York, NY)
- …customer insights to drive change in product and act as voice of customer to LinkedIn Product teams + Expedite technical and purchase-related escalations. ... and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication skills, including… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more