- Uniti (New York, NY)
- …is appropriately positioning such opportunities to drive tangible business value for the customer . + Partner with Elite Care and Service Delivery to prioritize ... spanning approximately 150,000 miles. **What You'll Do:** The Uniti Solutions Customer Success Manager is responsible for establishing and building customer… more
- Meta (New York, NY)
- …3+ years of experience in customer experience, customer support, customer care, or other service related analytics roles 11. Demonstrated experience ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback and… more
- Lithia & Driveway (Wappingers Falls, NY)
- …performing Service Advisor with a proven track record of success selling service work while providing outstanding customer experience . If you are interested ... understood by the technician and the needed and recommended service /repairs are understood by the customer . +...+ Active listening skills to assess needs and relate technical information back to the customer . +… more
- Nestle (New York, NY)
- …Throughout your role, you will closely collaborate with various stakeholders, including Technical & Quality Management, Customer Call Center (COE), HeadQuarters ... fostering collaboration, you will make a significant impact on the overall service quality, technician skill development, and customer satisfaction. Your… more
- Nestle (New York, NY)
- …You are passionate about and skilled in curating data to deliver excellent customer service and experiences. You have proficiency in creating, qualifying, ... and analyzing chatbot data to provide outstanding AI-based automated customer service . The successful candidate will be...and the team. + Ensure the scalability of the technical platform aligns with the business needs and vision.… more
- CVS Health (Albany, NY)
- …the client to provide product training, resolve escalated customer service issues, streamline business operations and provide technical support **Position ... technical support. Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single… more
- Xylem (Auburn, NY)
- …issues with computer systems, networking, and various software applications. * Strong customer service skills with the ability to communicate effectively with ... other teams to implement service improvements * Develop and maintain service level agreements (SLAs) Customer Relationship Management: * Build and maintain… more
- ManpowerGroup (Syracuse, NY)
- …of technical information and generate ongoing and ad-hoc special reports related to service . + Collaborate with Customer Service Engineers to assist in ... Service Engineer, you will be part of the technical support team, providing essential services to customers in...product lines. + Establish and maintain exemplary communication and customer service relationships with clients. + Manage… more
- Otis Elevator Company (Plainview, NY)
- …class partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Develop action plans to address ... technical support + Generate field leads and assist service sales representatives in selling upgrades and repairs +...billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service … more
- Hologic (Queens, NY)
- …and procedures. + Assist other Field Engineers as necessary. + Maintain a good customer service reputation by complying with all regulatory requirements and all ... that you are there to investigate and solve any technical issues. **Summary Of Duties And Responsibilities** + Responsible...components. + Establish and maintain a high level of customer satisfaction with Hologic's products, support and service… more