• Vice President - Service Delivery

    Parity (New York, NY)
    …States. RESPONSIBILITIES: + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + ... reports + Develop, mentor and retain team of high technical and operations staff including Director level direct reports...managing processes to ensure energy performance is met across customer -base + Proactively identify service and product… more
    Parity (05/29/25)
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  • Field Service Technician

    Xerox (Newburgh, NY)
    …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference to call load, ... Field Service Technician - Newburgh, NY **General Information** Press.... We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for… more
    Xerox (07/29/25)
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  • Service Support Engineer

    Teledyne (Chestnut Ridge, NY)
    …global cross-disciplinary team ( service managers, technicians, customer service representatives, operations, R&D engineers) to answer technical questions ... Engineer** to support current and discontinued products for repair, troubleshooting, technical document creation, service manual and performance procedure… more
    Teledyne (07/14/25)
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  • Senior Customer Solutions Engineer (IBM…

    Rocket Software (Albany, NY)
    …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
    Rocket Software (08/08/25)
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  • Principal Product Manager, Tech - Amazon Retail Ad…

    Amazon (New York, NY)
    …your vision. - Work closely with engineering, design, operations, legal, finance, customer service , sales, and executive teams to ensure seamless execution. ... To learn more about Amazon Retail Ad Service , visit https://advertising.amazon.com/retail-ad- service . We are seeking a Technical Product Leader to lead… more
    Amazon (07/11/25)
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  • Engineer II, Field Service

    ThermoFisher Scientific (Pearl River, NY)
    …replacement, or other corrective action. + Coordinates problem resolution with engineering, customer service , and other personnel to expedite repairs. + Analyzes ... will be responsible for leading all aspects of field service support and customer relationship management. The...Chemistry and instrument reports in the process of diagnosing technical or application problems. + Provides a communication link… more
    ThermoFisher Scientific (06/04/25)
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  • IT Service Management Analyst

    UHS (Binghamton, NY)
    …specialized support in the development and continuous improvement of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible ... both internal and external IT customers to design, build and implement IT service management tools within the application. The ITSM Analyst ensures business value by… more
    UHS (08/12/25)
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  • Service Manager

    ITW (Maspeth, NY)
    …and managing a highly technical field service team. Our Field Service Technicians are accountable for customer commercial food service equipment ... partners to our customers. Our employees are dedicated to providing the best customer service , give back to the communities where they live and work, and… more
    ITW (08/02/25)
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  • Dispatcher - Service Coordinator

    EMCOR Group (New York, NY)
    …long-term costs involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and ... and/or EXPERIENCE** + Minimum 3 - 5 years related experience dispatching. + Strong customer service skills. + High School diploma or GED required. + Knowledge… more
    EMCOR Group (07/19/25)
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  • Client Service I Representative- Device…

    Canon USA & Affiliates (New York, NY)
    …Role** Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. **Your Impact** ... messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation...than one year of related experience. - Basic computer skills/ technical knowledge. - Ability to multitask and prioritize in… more
    Canon USA & Affiliates (06/27/25)
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