- Insight Global (Buffalo, NY)
- …of experience in a Level 1 or Level 2 Service Desk setting Experience handling Level 1 tickets primarily, and handling customer support Plusses Bachelor's degree ... possible extensions, possible conversion to perm, REMOTE Level 1 Service Desk Analyst, for $19-$24 an hour, who will...the first points of contact for end users experiencing technical issues. This role is critical in maintaining the… more
- Capgemini (New York, NY)
- …units, ensuring alignment with strategic goals and delivering exceptional customer service experiences. **Responsibilities:** Architect, design, and implement ... ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations, and digital workflows. **ServiceNow… more
- Citizenship and Immigration Services (New York, NY)
- …staff who perform professional, technical , and administrative work. Identify significant customer service issues and priorities for the field office. Design, ... analyses, evaluates alternatives, and develops new or alternative strategies to improve customer service issues and priorities. Directing staff who perform… more
- Trane Technologies (Buffalo, NY)
- …opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with **tuition assistance** ... diverse commercial settings. + Represents the company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned… more
- MTA (White Plains, NY)
- …are required to plan and implement inter-departmental Station initiatives. + Excellent customer service and interpersonal skills. + Strong written and verbal ... several departments to accomplish shared goals. + Strong ability to creatively view customer service needs, concerns and execute broad programs to address these… more
- Xylem (Latham, NY)
- …+ Experience with Microsoft Office including smart devices + Must have customer service experience + Demonstrates critical thinking and troubleshooting ability ... Service Technician will be responsible for executing field service activities at customer sites in a...+ Synthesizes technical information and communicates it clearly + Derives insight… more
- LandPro Equipment LLC (Springville, NY)
- …1+ years of experience performing service repairs + Outstanding interpersonal and customer service skills + Ability to perform basic repairs and required ... + Reviews and explains any maintenance, repair, or other service concerns directly with the customer and...maintenance using special tools and equipment following Technical Manual procedures + Proficient knowledge of mechanical, electrical,… more
- Weill Cornell Medical College (New York, NY)
- …prioritize work while responding to rapidly changing priorities. + Must possess excellent customer service and communication skills, both written and verbal. + ... and monitors phone and ticket queues to ensure best customer experience. Follows direction of Service Desk...learn new systems and skills. + Ability to define technical issues/obstacles, collect data, establish fact, and draw valid… more
- Siemens (Bath, NY)
- …NY offices*_** **Transform the everyday with us!** Our **Building Automation** ** Service Specialists** perform assigned tasks on automation systems. Tasks include ... agreement maintenance, projects, and on-call (time and material) service . Responds to emergency service calls as...Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as… more
- Monro Muffler/Brake (Liverpool, NY)
- …and establishing facts to make practical decisions and recommend solutions. . Strong customer service skills . Strong verbal and written communication skills ... family of brands is one of the leading automotive service and tire dealers in the United States. We...Vehicle Report (MVR) and have the ability to operate customer 's vehicles to conduct test drives. . Required to… more