- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- MTA (New York, NY)
- …vendor deliverables are met + Manage and lead major projects and assigned service providers with technical expertise to address mission critical issues, ... date of hire. Summary of Job The purpose of this position is to provide technical leadership and management of MTA's cyber security program in one or more … more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is ... and provide direct feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Expert in working… more
- IBM (Albany, NY)
- …highly dynamic / team environment that focuses on providing above industry standard customer service . * Military Veteran/Experience or BS degree in an ... you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely...partners to ensure seamless adoption and delivery of new service offerings. Provide ongoing support and technical … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... MEGS accounts *Partner with Sales to align solutions with customer objectives *Build technical relationships with ...degree - Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. -… more
- MTA (New York, NY)
- …and direct feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Expert in working ... to ensure consistency, compliance, and quality. + Clear, concise communication with technical and non- technical teams; ability to run CAB meetings effectively… more
- Cayuse Holdings (Albany, NY)
- …with technical teams to integrate reporting solutions with the Customer Support Center's technology stack, including the CRM, Workforce Management Software ... channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + Provide… more
- GE Aerospace (Schenectady, NY)
- …assigned hardware's (ATA's), this includes responding to technical inquiries, author Service Bulletins and support customer technical communication. + ... in Operators Conference Calls, Symposium, Partner Engineering Review Meeting (ERM) and Airframer/ customer Technical Review Meeting (TRM) + Work along with module… more
- TD Bank (New York, NY)
- …systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches and innovates ... systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches and innovates… more