- Amazon (New York, NY)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale.... issue at the first contact and improve our customer and associate experiences. You will navigate technical… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience ... Provides ongoing technical support and maintenance of production and development...Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED;… more
- Siemens Energy (Olean, NY)
- **A Snapshot of Your Day** Customer Technical Support is a fast- paced customer -centric world. You spend your day helping others, answering their questions, ... evaluating their technical issues and providing technical leadership. Work... instructions to manufacturing, supply chain management, or field service for disposition of product deviations. + Lead and/or… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- ServiceNow, Inc. (New York, NY)
- …pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and ... solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and...by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While… more
- City of New York (New York, NY)
- …program data and provide recommendation for program improvement and enhancement - Provide technical assistance and customer service to permit applicants and ... on new and proposed regulations in relevant fields. - Possess strong interpersonal and customer service skills. - Ability to prepare and present scientific and … more
- RGP (New York, NY)
- …or equivalent from an accredited hour year university is preferred. + 3+ years of technical support and customer service experience. + Prioritize work and ... general supervision of the Support Services Manager, Helpdesk Support provides technical support to all company end-users by identifying, researching, and resolving… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- Kelly Services (Rochester, NY)
- …We at Kelly(R) hear you, and we're here for you! We're seeking a ** Customer Service Associate** to work at a premier pharmaceutical client in Rochester, ... 9:30am - 6pm Monday - Friday **Why you should apply to be a Customer Service Associate:** - Enjoy a **hybrid** work environment - in-office Monday to Wednesday.… more
- Pfizer (Pearl River, NY)
- …operations support and project management + Working in a team environment providing critical customer service ** Technical and Soft Skills** + Knowledge of ... **ROLE SUMMARY** The Power Distribution and Automation Systems Engineer provides technical competency in assuming liaison and/or control responsibility for various… more