- Cengage Group (New York, NY)
- …+ Proven success in delivering CRM solutions that support sales processes, customer service operations, and marketing initiatives. + Experience implementing or ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As the Principal Technical Product Owner for Salesforce Sales & Service … more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- TEKsystems (New York, NY)
- …the ground floor of One Park. Skills Desktop, Windows 10, Troubleshooting, Hardware, Customer service , Technical support, Imaging, Deployment, Mac, Support, ... Windows Top Skills Details Desktop,Windows 10,Troubleshooting,Hardware, Customer service , Technical support,Imaging,Deployment,Mac Additional Skills &… more
- MongoDB (New York, NY)
- …effective training and development programs for the Global Support team to improve technical skillsets and customer service skills **Strategic Planning and ... plans to optimize global support operations, enhance user experience, and improve service delivery + Lead/collaborate on the implementation of enterprise AI support… more
- EPAM Systems (New York, NY)
- …and translate them into technical solutions. + Support CSM ( Customer Service Management) implementations with configuration, customization, and integration. ... (CSA) + ServiceNow Certified Application Developer (CAD) + Implementation experience in Customer Service Management (CSM) + Exposure to NowAssist (GenAI… more
- TEKsystems (New York, NY)
- …follow detailed procedures accurately. Skills Desktop, Deployment, Troubleshooting, Hardware, Windows, Customer service , Technical support, Imaging, Office ... 365, Printers, O365, epic Top Skills Details Desktop,Deployment,Troubleshooting,Hardware,Windows, Customer service , Technical support,Imaging,Office 365,Printers,O365,epic Additional… more
- Tennant Company (Syracuse, NY)
- …protocols and utilize proper PPE. + Collaborate with internal partners such as sales, customer service , technical assistance, field service support, and ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant can… more
- Tennant Company (Rochester, NY)
- …protocols and utilize proper PPE. * Collaboratewith internal partners such as sales, customer service , technical assistance, field service support, ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant can… more
- Deloitte (New York, NY)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more
- GE Vernova (Rochester, NY)
- …ability to work collaboratively in a fast-paced environment. This role acts as the technical bridge between Level 1 customer care and senior Level 3 engineering ... records throughout the repair cycle. + Collaborate with the Service Repair Organization to ensure customer satisfaction... experience). + Minimum 1-2 years of experience in technical support, field service , or network operations… more