- SHI (Albany, NY)
- …high-quality delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing...+ Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and… more
- Guthrie (Corning, NY)
- …a diverse group of information technology professionals. + Demonstrated commitment to customer service who has provided responsive and effective support, ... methodology and standards to manage IT initiatives. + Demonstrates commitment to customer service by providing responsive and effective support, developing solid… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service teams to bring the voice of the customer to the service roadmap. You will...of Serverless. This includes driving the overall sales and technical strategy. Help define the market segments, customer… more
- TD Bank (New York, NY)
- …relevant experience ** Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... leverage your experience and broad expertise to set strategic technical decisions. In addition, you will be a key...Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- University at Albany (Albany, NY)
- …Analyst is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and ... of all D&MC assets. Provide day-to-day operational oversight of operations and service offerings + Prepare technical diagrams, configuration logs, process maps,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical expertise and best… more
- Lockheed Martin (Liverpool, NY)
- …plants, HVAC, electrical systems, hydraulics, steam, and exhaust systems\. Providing excellent customer service and interpreting customer needs to ensure ... operations or maintenance environment\. You bring a solutions\-oriented mindset, with excellent customer service abilities and the ability to manage complex… more
- Medtronic (Queens County, NY)
- …support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. CRM seeks collaborative candidates who will meet our ... knowledge of medical terminology and the medical device industry + Excellent customer service skills + Proven ability to build/maintain positive relationships… more
- Cognizant (Albany, NY)
- …Amazon Connect for customer cloud transformations. . - Develop and maintain technical playbooks for service outages or degradation, and conduct mock failover ... for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks outlining steps for service outages or degradation, and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of technical content, workshops, and architectural frameworks that address customer challenges and accelerate their cloud adoption * Provide signals from the… more