- Amalgamated Bank (New York, NY)
- …confidentiality + Issue customer refunds in accordance with procedures + Fulfill customer service requests in accordance with policy and procedures + Process ... will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone,...as well as actions taken + Research and resolve customer questions, problems or service complaints via… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...from design to development, and work closely with senior technical leaders within the team and across AWS. You'll… more
- Jostens (New York, NY)
- …executed through our skilled team that contributes their drive for success, strong customer service skills, and personal commitment to support our customers. Our ... acquiring new customers, expanding existing accounts, and delivering exceptional service and event execution. You will act as a...Ability to lead and direct the efforts of a customer facing team. + Technical skills. Proficiency… more
- TD Bank (New York, NY)
- …Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service + Oversees a sizable and varied ... insights and trends related to different payment types, workflow steps, customer behavior. + Continuous Improvement: Identify opportunities for process improvements… more
- Brink's (Albany, NY)
- …amount of cash + Engage with the customer to ensure high levels of customer service + Document activities within the PAI system + Guard and protect the ... and have experience in one or more areas ATM service and/or cash operations. The person will operate in...equipment + Program ATM's unassisted or with assistance from Technical Support + Install, repair or replace ATM signage… more
- IBM (New York, NY)
- …and external stakeholders to design solutions that align with requirements and customer needs. * Advocate for strategic technical roadmap initiatives that ... IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... you will pioneer technically advanced security solutions to enable impactful customer initiatives. Building on those experiences you'll collaborate AWS service… more
- CTG (Corning, NY)
- …* 1+ year of hands-on hardware experience (beyond imaging/deployment) * 1+ year of customer service or in-person IT support experience * Strong knowledge of ... Windows 11, Office 365, and enterprise applications * Excellent customer service , organizational, and multitasking skills * Ability to communicate professionally… more
- Marriott (New York, NY)
- …all employees have the proper supplies, equipment and uniforms. **Ensuring Exceptional Customer Service ** * Displays leadership in guest hospitality by ... in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR * 2-year degree from...exemplifying excellent customer service and creating a positive atmosphere… more
- PNC (NY)
- …in working sessions with product management to develop product roadmap. Technical /Design/Delivery - Ability to understand complex technical workflows and ... provide recommendations for improvements. - Technical - experience managing complex technical projects/programs, including an understanding of how to use agile to… more