- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...from design to development, and work closely with senior technical leaders within the team and across AWS. You'll… more
- University of Rochester (Rochester, NY)
- …to provide billing evidence. + Handles problems using effective negotiating and exemplary customer service skills and escalates to a lead technician or the ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides advanced technical services that ensure stable and continuous service … more
- Monroe Tractor (Springville, NY)
- …work ethic but also able to work collaboratively with a team + Excellent customer service skills; a builder of relationships + Clear and concise communications ... Monroe Tractor is a family-owned dealership known for quality service and customer commitment across 18 locations...to independently lift between 50-75 pounds Responsibilities + Provide technical service to equipment. + Read job… more
- Amazon (New York, NY)
- …on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested ... world-class advertising group with a relentless focus on the customer , you've come to the right place. Amazon Ads...a successful product launch, acting as owners of our service models including required features for each product launch,… more
- Merck (Albany, NY)
- …down the supply chain. + Work closely with our company's Animal Health Technical Service to create customized value propositions and identify opportunities to ... and plays a critical role in supporting our company's customer centric business model. This position is responsible for...company's Animal Health is viewed as bringing value and technical innovations aligned to our strategic focus of the… more
- ManpowerGroup (New York, NY)
- …customers - Uses standard tool to receive alerts and monitor status of new customer service requests (cases) pushing through to resolution + Regularly interacts ... and other collaboration methods. + Co-ordinates root cause analysis upon customer 's request **Minimum Qualifications:** + Technical and networking understanding,… more
- Zebra Technologies (Holtsville, NY)
- …United by curiosity and care, we develop dynamic solutions that anticipate our customer 's and partner's needs and solve their challenges. Being a part of Zebra ... a hands-on, team-oriented role ideal for someone with strong technical skillset, curiosity and a desire to utilize your...of Zebra's RFID SDKs and APIs. + Conducts market, customer and competitive analysis in order to understand … more
- Amazon (New York, NY)
- …all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service , unmatched technology, and unwavering ... AWS Sales and other AWS teams to help address customer business challenges and accelerate the adoption of AWS...proof of concepts. - Build deep relationships with senior technical individuals within customers to enable them to be… more
- New York State Civil Service (Albany, NY)
- …Sciences Salary Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually Employment Type Full-Time ... is responsible for ServiceNow development and administration, first and second level customer support, desktop and software support, asset inventory tracking and the… more
- Amazon (New York, NY)
- …help them architect scalable NoSQL solutions using DocumentDB. You will dive deep into customer challenges and work with service teams to create solutions that ... database services and approaches. - Be a trusted collaborator for the Amazon DocumentDB service team as the voice of the customer for defining and prioritizing… more