- Philips (Latham, NY)
- …telephone and remote technical support to external customers + Resolving customer service events by leveraging Philips tools and resources as needed ... our team. **Your role:** + Acting as a Remote Service Engineer (RSE), the aim of your job is...aim of your job is to provide telephone, remote technical support, and provide remote diagnostics to external healthcare… more
- SHI (Albany, NY)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to serve as a… more
- Qualtrics (New York, NY)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... the globe who think that's work worth doing. **Analyst, Technical Success Manager** **Why We Have This Role** The... Success Manager** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics.… more
- Siemens (New York, NY)
- …Provide strategic support to business development and sales teams, offering tailored customer solutions, technical consulting, and involvement in customer ... capabilities, and application support. Influence new product development by identifying customer needs, technical requirements, and emerging industry trends.… more
- Eaton Corporation (Syracuse, NY)
- …improvements for the Engineering Technical Services and Seismic ETO/MTO teams * Manage customer facing and customer service tool pipeline * Maintains a ... is comprised of an Engineered to Order (ETO) group, Technical Customer Support group and a Seismic...position which will lead critical interactions with internal (Sales, Customer Service , Engineering, Finance, Marketing, etc.) and… more
- Danaher Corporation (Long Island City, NY)
- …Coulter's customers, along with technical training on products. + Maintain accurate customer service logs and internal service records, order repair ... increased customer satisfaction, and supporting long-term retention + A technical college major such as biomed, engineering, or related Beckman Coulter… more
- Danaher Corporation (Buffalo, NY)
- …Coulter's customers, along with technical training on products. + Maintain accurate customer service logs and internal service records, order repair ... about the Danaher Business System which makes everything possible. The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs… more
- Danaher Corporation (Syracuse, NY)
- …Coulter's customers, along with technical training on products. . Maintain accurate customer service logs and internal service records, order repair ... to increased customer satisfaction, and supporting long-term retention . A technical college major such as biomed, engineering, or related At Beckman Coulter… more
- Sprinklr (NY)
- …highly complex technical solutions. + Offer consultation to internal and customer technical teams on scoping custom integrations. + Provide solutions using ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Lumen (Albany, NY)
- …and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. ... approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that… more