- The Cigna Group (New York, NY)
- …functions and geographies. + Evidence of using research to embed a multi-dimensional customer experience and service culture in a global organization. + Ability ... producers, consultants, medical professionals, and employees) and driving a customer -centric culture. This role combines the responsibilities of market research… more
- SHI (Albany, NY)
- …+ Propose service solution recommendations and serve as an escalation point for customer matters + Propose SHI service solutions or partners to deliver the ... as needed throughout project lifecycle + Review key documentation provided by customer , translate technical and business requirement and propose solution to… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... chatting to our team within 1 minute, 24/7/365. The service we offer and build upon is unlike anything...wear the 'Product hat' with deep empathy for the customer + Partner with a cross-functional team of engineers,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... an experienced Advisory Delivery Consultant to join our Energy, Utilities, and Public Service practice. In this role, you will work closely with customers in the… more
- IBM (Poughkeepsie, NY)
- …and develop an effective communication plan with the project team and the customer . **Your role and responsibilities** Lead Design and Construction (D&C) projects of ... with external providers. Key contact for all internal stakeholders and external service providers related to the project. Responsible for local end user stakeholder… more
- Univision Communications, Inc (New York, NY)
- …expertise to facilitate technology solutions to business problems. You have exceptional customer service orientation, ability to prioritize and execute tasks in ... to resolution with the vendor to ensure the highest customer service . + Provide solutions to issues...+ 5+ Year Demonstrated progressive experience directly managing a technical support team. + 7+ years of technical… more
- Dalet (New York, NY)
- …and/or reviewing technical configurations and BPM workflow scripts to meet customer expectations and budgets. What you'll be doing + Build and integrate ... and why you should be working here Dalet is a media solutions and service provider that places technological innovation and human collaboration at the heart of… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... enabling our sales teams to efficiently manage every aspect of the customer journey - from initial lead generation through successful campaign execution. By… more
- Amrize (Ravena, NY)
- …engineering work within the project. Coordinates and interfaces with the day-to-day technical work of discipline engineers. + Define project scope, goals and ... support business goals in collaboration with plant management. + Manages technical discussions with third parties (client, suppliers, and regulators) to facilitate… more
- Ford Motor Company (Albany, NY)
- …vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading ... customer experience for electric vehicle buyers and owners. You'll...V&V activities, ensuring timely and effective delivery. + Provide technical guidance and mentorship to the V&V team, fostering… more