- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …role will drive program delivery across retail, digital, call center, and customer migration workstreams, with a strong focus on execution, stakeholder alignment, ... and customer experience. This is a hybrid model located in...transition. o Ensure delivery milestones align with TSA (Transitional Service Agreements) timelines and integration sequencing. * Executive Reporting… more
- Coinbase (Austin, TX)
- …managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to ... at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing (ie. job duties)* *… more
- Amazon (Dallas, TX)
- …iterative feedback mechanisms. - You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... a Sr. Engagement Manager, you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will lead peers, small teams,… more
- The Hertz Corporation (Austin, TX)
- …leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and ... A Day in the Life: The IAM Senior Engineer will be responsible for the service design, build and documentation all key elements of Hertz Customer IAM and… more
- WATTS (Fort Worth, TX)
- …years of experience in the commercial water quality or HVAC/Plumbing industry. + Customer service and/or sales experience preferred. + Demonstrated ability to ... and collaborate with internal stakeholders to ensure alignment on sales strategies, customer needs, and project timelines. + Provide technical expertise,… more
- Molina Healthcare (TX)
- … technical solutions to business and system problems. + Provides excellent customer service to internal and external customers handling all aspects of ... complexity, prepares system design specifications, conducts research to resolve customer initiated issues related to core systems processing, and coordinates… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... tutorials, blog posts, publications, sample code, and presentations adapted to technical , business, and executive stakeholder. 5. Provide customer and… more
- Amazon (Austin, TX)
- …(eg, Amazon SageMaker) and generative AI applications - Experience with technical customer -facing engagements, and strong communication skills, with attention ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solutions. You will be responsible sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more
- WATTS (Fort Worth, TX)
- …(NPI) for our Water Quality division. This role reports directly to the Technical Development and Testing Manager. This position will work closely with teams across ... the organization-including Engineering, Marketing, Product Management, Customer and Product Support, Sales, Sustaining Engineering, Quality, IT, Manufacturing… more