- SpaceX (Bastrop, TX)
- …+ 10+ years working with State & Local executives and customers to support a technical product/ service + 10+ years of experience in managing/leading a team which ... challenge will be driving a culture that both maximizes customer happiness, citizen onboarding and minimizes the input required...possible. The team has designed the product to be self- service , and we need to similarly evolve our team… more
- The Hertz Corporation (Austin, TX)
- …leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and ... A Day in the Life: The IAM Senior Engineer will be responsible for the service design, build and documentation all key elements of Hertz Customer IAM and… more
- CyrusOne (Dallas, TX)
- …for identifying and closing new Hyperscale opportunities, managing the customer relationship, and growing CyrusOne's presence within the client/account. The ... client's strategic initiatives. **Essential Functions:** + Prospect, qualify and close technical solution sales with the named Hyperscale accounts, typically one to… more
- Terumo Medical Corporation (Dallas, TX)
- …blood borne pathogens. **Knowledge, Skills and Abilities (KSA)** + Strong presentation and customer service skills complimented by an ability to execute a ... relationships, through personal visits and telephone contact. 8. Interact with Customer Administration, Logistics, Marketing and Technical Support to provide… more
- Coinbase (Austin, TX)
- …managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to ... at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing (ie. job duties)* *… more
- Cardinal Health (Austin, TX)
- …service and market strategy and managing the life cycle, including customer need identification, market research, product or service offering, pricing, ... The primary responsibility will be understanding the industry landscape and customer needs, developing sales enablement programs and tools, and commercializing the… more
- Baylor Scott & White Health (Austin, TX)
- **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed ... around the customer needs, leading to a subpar service ...develop features and user stories, determine downstream operational and technical impacts as well as advocate for product needs… more
- ServiceNow, Inc. (Austin, TX)
- …solution during the development stage of the engagement, in partnership with Technical Resources + Drive customer unit and user-acceptance testing requirements ... industries and business use cases, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems… more
- Amazon (Austin, TX)
- …from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Republic Services (Hutchins, TX)
- …interact with customers, as required. + Route design is the first defense against customer service issues, and non-compliance from both hours of service ... create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of… more