- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and secure solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements, assess current… more
- The City of Houston (Houston, TX)
- …Quality and Efficiency support personnel + Leads Transportation and Drainage Operations customer service initiatives, strategies, and service line American ... effectiveness and enable high performance outcomes. + Implements process improvements to reduce customer service and mayor escalated cases + Leads the service… more
- Indorama Ventures (Dayton, TX)
- …with organizational standards for quality, safety, compliance, and accurate customer service procedures. **Prioritized Essential Job Functions, Authorities ... and other Indovinya sites as needed. They are responsible for managing service requests and incidents, supporting essential business systems and infrastructure, and… more
- Boardwalk Pipeline Partners (Houston, TX)
- …of help desk software, database connectivity and remote-control tools + Strong customer service orientation and communication skills + Advanced computer ... Service Desk team members with support. + Provide technical support for all PC hardware, software, and peripherals,...defined Standard Operating Procedures (SOP) + Records and tracks customer incidents, calls and service requests through… more
- PagerDuty (Austin, TX)
- …into PagerDuty AIOps from production infrastructure, applications, developer tooling, and customer service platforms. Using machine learning and event-driven ... seeking a **Senior Product Manager, AIOps** , to join our diverse, customer -focused team building the industry's best event orchestration and automation capabilities… more
- TEKsystems (Dallas, TX)
- …collaborating across-teams to deliver successful solutions * Demonstrates a strong customer - service mindset and exceptional oral and written English ... in the IT market. The Practice Architect (PA) position is a highly technical position in the organization that is responsible for managing multiple consulting and… more
- UKG (Austin, TX)
- …Seasoned Application Consultant team to assist with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% ... do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end… more
- REI (College Station, TX)
- …technicians to carry out shop service functions and provide excellent customer service . Coordinate production, manage throughput, and execute shop service ... engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service . + Proactively recruit… more
- L3Harris (Waco, TX)
- …standards and processes. Analyzing and acting upon SLA's and metrics data to ensure customer service and customer satisfaction + Elevate immediately to ... Job Description: + Prioritize, maintain, and resolve on-site IT technical issues and escalations within scope + Manage the...customers + Guide continuous improvement efforts for the IT Customer and Site Operations service delivery +… more
- Bank of America (Plano, TX)
- …responds to alerts regarding production incidents, and resolves issues prior to customer service interruption + Fulfills requests from users, operations, ... for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating… more