- Amazon (Austin, TX)
- …a career in Prime Video Tech takes you! Prime Video is a premium streaming service that offers a vast collection of digital videos-all with the ease of customers ... than 200 countries and territories worldwide. As a Senior Technical Program Manager you will lead large and complex...somebody who enjoys working on complex software systems, is customer -centric, and feels strongly about connecting customer … more
- WestRock Company (Dallas, TX)
- …the investigation and response to customer complaints. * Participate in providing technical service to our customers. * Provide leadership at the local level ... growth strategies. * Coordinate with the mill production teams, the Technical Sales Service and Product Development teams, as well as other corporate resources.… more
- Amazon (Austin, TX)
- … Engagement Technology Team and our mission is to design Earth's best customer service where every interaction is intuitive, effortless, seamless, and ... service technologies and generative AI solutions for Amazon Customer Service . In this role, you will...staying connected with the customers and dive deep on customer experience, architecture, and technical details. You… more
- Wabtec Corporation (Fort Worth, TX)
- …Commitment to improvement and continuous learning + Highly motivated with a strong customer service mindset + Ability to work effectively with minimal ... learn more! **Who will you be working with?** The Technical Project Manager (TPM) will work directly with customers,...within Wabtec. The TPM's primary objective is to provide customer -valued service as set forth in established… more
- Ensono (Houston, TX)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more
- Palo Alto Networks (Plano, TX)
- …Technologies - Firewalls, Endpoint prevention, SIEM, Vulnerability management tools + Excellent customer service skills + Previous experience in at least one ... global Cortex XSOAR support team, you will serve our customer base providing technical support, by answering...+ Respond to user-reported issues in adherence to established Service Level Agreements + Triage customer reported… more
- Caterpillar, Inc. (Fort Worth, TX)
- …services. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our ... **The Role:** We are seeking a dynamic and strategic ** Technical Marketing Consultant** to join our team in Fort...exceed customer expectations. + Measures and observes customer satisfaction levels to ascertain and implement service… more
- Amazon (Austin, TX)
- …(AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great… more
- Comerica (Dallas, TX)
- …locations. Participate in Business continuity planning. Serve as liaison with non- technical people, operations personnel, and/or field service personnel; ... Job Description Campus Technical Coordinator Dallas, TX The Campus Technical...papers, acting as a vendor liaison, making presentations to customer /client audiences or making professional presentations, work closely with… more
- Amazon (Austin, TX)
- …You will work with the AWS account managers, AWS solution architects, and AWS service team subject matter experts to remove obstacles, solve customer problems, ... skills/interests to this position. The ideal candidate will draw upon exemplary technical and project management, critical thinking, problem solving skills, and a… more