- SpaceX (Bastrop, TX)
- …overall experience. Your primary responsibility will be to lead a team of technical support associates responsible for rapidly resolving customer issues. You ... Supervisor, Starlink Technical Support - Multiple Shifts Bastrop, TX Apply...trend and root cause analysis for our product and service by using quantitative and qualitative methods to drive… more
- CAI (Austin, TX)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... enterprise. **Job Summary** As a ServiceNow ITOM and ITAM Technical Architect, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Leidos (Houston, TX)
- …Introduce new Microsoft 365 features and services across NASA and support customer issues. **Primary Responsibilities Technical ** + Employ ingenuity and ... They will manage a team and act as the technical SME. This includes Exchange on premise infrastructure in...Partners with the NEST Operations Manager and NASA NEST customer representatives to help define the M365 and exchange… more
- Amazon (Austin, TX)
- …like network diagrams and specifications within their domain - Able to articulate customer pain points from a technical deployment perspective, verbally, in ... Infrastructure team is looking for a passionate and innovative Technical Infrastructure Program Manager (TIPM) to join our Hardware...to help our banners thrive at delivering the highest customer obsession. In the TIPM role, you will be… more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM -...CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both … more
- ServiceNow, Inc. (Houston, TX)
- …The Sr. Technical Consultant, Security Operation Workflow is the functional and technical expert of a customer engagement team - consulting with customers ... the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to...get to do in this role:** + Be the technical expert in how to best support Security Operations… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Amazon (Dallas, TX)
- Description Amazon Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first line of defense protecting our ... Customers and their interests from technical & malicious adversaries, seeking to steal their data...front-line role in addressing security issues facing the largest Customer Service operation in the world, where… more
- ServiceNow, Inc. (Austin, TX)
- … Technical Consultant, Data & Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems +… more
- Siemens (San Antonio, TX)
- …Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues + Build a positive customer experience by working closely ... **Job Family:** Electrification & Automation **Req ID:** 477143 ** Technical Support - Inverter and Energy Storage** Here...to all stakeholders during the correction steps for the customer + Work closely with field service … more
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