- UWorld, LLC (Coppell, TX)
- …to their technical , billing/account, and product usability concerns. Our Customer Service Representative interact daily with our end-users predominantly via ... 2+ year of experience in a customer service , support or care role. + Technical ... technical , billing/account, product usability, and product navigation Customer Service Excellence: + Display professionalism and… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... performance optimization strategies (caching, load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity… more
- Oracle (Austin, TX)
- **Job Description** Our team is building suite of customer and support engagement services. We create integrated tools-from machine-learning powered bots to ... high-impact solutions that cut across organizational boundaries. You are customer -obsessed, never satisfied with mediocrity, and constantly strive for excellence… more
- Oracle (Austin, TX)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... teams in strategy development and execution by providing subject matter business/ technical expertise in Oracle Products especially products that fall under OCI… more
- Deloitte (Fort Worth, TX)
- …configuration, customization, and integration of Salesforce applications, including Sales Cloud, Service Cloud, and custom apps. + Provide technical leadership ... sales and service experiences, capabilities, and architectures required to bring customer strategies to life. The Project Delivery Talent Model is designed for… more
- Autodesk (Plano, TX)
- …worldwide. You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization ... business outcomes using Autodesk technology + Build, maintain and deliver packaged service offerings to increase customer success and new product adoption… more
- Broadcom (Plano, TX)
- …certifications as relevant to job responsibilities. **Skills & Competencies** + Proven customer service skills + Strong written and verbal communication skills ... outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear… more
- Concentrix (Austin, TX)
- Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States ... towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering… more
- CAI (Austin, TX)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Capital One (Austin, TX)
- … documentation for data security software + Skilled at transforming deeply technical content into clear, useful customer -focused materials + Ability to ... Sr. Manager, Technical Writer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and… more