- SAP (Houston, TX)
- …sponsorship for this role at this time._** **Who You'll Become:** SAP's Technical Quality Manager (TQM) supports and delivers high-impact services within the Premium ... Engagement program. You'll play a key role in analyzing customer requirements, planning and executing tailored engagement strategies, and collaborating with… more
- Oracle (Austin, TX)
- …by managing competing priorities and influencing key partners. 4. Ensure product and service release quality is consistent with Oracle customer experience and ... and make trade-off recommendations, while balancing the business and customer needs, along with technical constraints. 7....the business and customer needs, along with technical constraints. 7. Identify core process gaps, improve them,… more
- Citigroup (Irving, TX)
- …Role: Elevate Client Experience with Technology HyperCare:** Are you a seasoned technical leader passionate about delivering exceptional client service and ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...driving technological excellence? Join Citi as a Technical Client Lead (SVP) for our innovative HyperCare program.… more
- UTMB Health (Galveston, TX)
- …Library and all schools **_Job Duties:_** + Manages and executes all technical service functions and procedures, including acquisitions, cataloging, processing, ... and instructs staff on automated systems, new technology, and technical service procedures + Facilitates access to...individuals at all levels + Strong commitment to superior customer service + Advanced proficiency in Windows… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... specializing in Search Engine Optimization who will operate as a strategic technical leader responsible for developing and implementing SEO strategies that drive… more
- US Bank (Irving, TX)
- … customer experience, etc.). -Owns all engagement for assigned technical portfolio regarding the SDLC, eg, adoption, collaboration. -Develops, analyses, monitors, ... business results using business metrics, key performance indicators design systems, service blueprints, and reusability - Technical know-how understands the… more
- Xylem (Carrollton, TX)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **The Role:** The ... Technical Product Lead operates within the Operational Readiness Team...users of the product + Develop inhouse trainers to service Global delivery demand with a focus on moving… more
- Kelly Services (Austin, TX)
- …Lead technical choices (security, performance, constraints) and approve technical documentation. + **Design and Specification:** Translate customer needs ... Solutions (IBS) division in **Austin, Texas (Onsite)** , is seeking an experienced ** Technical Lead/Project Design Authority (PDA)** . This role is the **main … more
- IBM (Austin, TX)
- …IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always ... experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part… more
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