- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM -...CSM and ITSM transformation. * Ability to translate complex technical solutions into clear, value-driven narratives for both … more
- WM (Houston, TX)
- …procedures. + Document standardized communications to users and management. + Customer service skills including conflict resolution. + Effectively communicate ... and applications for IT users' mobile devices and tablets. Provides technical expertise for software and hardware of end-user computing. Provides technically… more
- NTT America, Inc. (Plano, TX)
- …with smart and fun people. Primary Responsibilities: * Participate in all technical aspects of delivering complex customer solutions on the ServiceNow ... adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Technical Lead to join our team in Plano, Texas (US-TX), United States… more
- Zurich NA (Austin, TX)
- …audience level + Excellent oral and written communication skills with a strong customer service orientation + Able to differentiate risk and establish strategic ... Fire line of business with corresponding guidance to the staff, complete with technical materials and products that support assessments, service , and mitigation… more
- Amazon (Austin, TX)
- …deliver highly reliable IT infrastructure and world class IT support to create customer obsessed solutions, improve service delivery speed, and drive new ... Grocery Store Tech is looking for a passionate and innovative Sr. Product Manager, Technical (PMT) to join our team. We have an opportunity to revolutionize the… more
- Travelers Insurance Company (Houston, TX)
- …**What Will You Do?** + Directly handles assigned severe claims. + Provides quality customer service and ensures file quality and timely coverage analysis and ... and training resources, and serves as a contact and technical resource to the field and our business partners....solicits input and shares ideas. + Strong negotiation and customer service skills. - Intermediate + Demonstrated… more
- Facility Solutions Group, Inc. (Dallas, TX)
- …and develop select customer relationships, conducting ongoing, in-depth analysis of customer long-term service issues, and strategies for customer ... Technical Subject Matter Expert Job Details Job Location...Matter Expert can perform all tasks involved with the Service Coordinator III job description. * Serve as primary… more
- Halliburton (Houston, TX)
- US-Houston- Technical Instructor, Ld-199413 Date: Aug 1, 2025 Location: Houston, TX, US, 77032 EMPLOYER: Halliburton energy services, inc. Job Title: Technical ... Houston, TX 77032 Duties: Responsibilities include: Design, develop and deliver highly technical training content for our internal and external customers to increase… more
- Amazon (Dallas, TX)
- Description Amazon Security is looking for Security Engineers to join out Customer Service Security (CSS) team. CSS is the first line of defense protecting our ... Customers and their interests from technical & malicious adversaries, seeking to steal their data...front-line role in addressing security issues facing the largest Customer Service operation in the world, where… more
- Cengage Group (Houston, TX)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As a Technical Product Manager for the ed2go team at Cengage Group, ... you'll work within our product operating model to empower customer -facing product teams by owning the foundational platforms, data pipelines, and integrations that… more