- Amazon (Austin, TX)
- …(CET) UX team is key to that mission, defining UX both for customers and the customer service associates who help them. When our customers have problems, we make ... You will be responsible for designing next- generation experiences that enable customer service associates to efficiently resolve our customers' issues. Many… more
- Amazon (Austin, TX)
- …software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving ... Description About the Role Amazon Customer Service Technology is seeking talented...* Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... and be willing to constantly learn on the job. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be… more
- Mass Markets (Killeen, TX)
- …+ Strong ability totroubleshoot, resolve conflicts, and problem solve + Customer service oriented:empathetic, patient, responsive, and conscientious + Ability ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Caterpillar, Inc. (Seguin, TX)
- …and filter replacements + Ability to read and interpret blueprints, schematics, and technical specifications + Strong customer service , communication, and ... multi-tasking skills + Ability to effectively document and present findings to key stakeholders + Ability to provide leadership, coaching and mentoring to team members + Initiative and ability to resolve issues either individually or through appropriate team… more
- Oracle (Austin, TX)
- …and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power ... our customer 's business critical applications. The **OCI Infrastructure Delivery Engineering...which OCI grows its compute and network capacity. The service will address all aspects of the physical asset… more
- Oracle (Austin, TX)
- …by managing competing priorities and influencing key partners. + Ensure product and service release quality is consistent with Oracle customer experience and ... and make trade-off recommendations, while balancing the business and customer needs, along with technical constraints. +...the business and customer needs, along with technical constraints. + Identify core process gaps, improve them,… more
- Oracle (Austin, TX)
- **Job Description** Oracle Cloud Infrastructure (OCI) is developing a region build service to drive region build. The Senior Member of Technical Staff will lead ... high-level objectives and delivery procedures for software projects, organizing technical milestones, and supporting tasks. The developer will take responsibility… more
- Oracle (Austin, TX)
- …advance capabilities of the Oracle Health EHR. We are seeking a Consulting Member of Technical Staff to play a critical technical leadership role to ensure FDA ... will architect complex systems, ensure smooth integration across technologies, and provide technical leadership to other engineers. We are looking for a hands-on… more
- Allegion (TX)
- …Award, which recognizes the most engaged workplace cultures in the world._ ** Technical Sales Support Manager - Stanley Access Technologies, Remote** Stanley Access ... and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our ...the sales team to focus on driving revenue and customer relationships. _Qualified candidates must be legally authorized to… more
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