- Oracle (Austin, TX)
- …product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with ... **Job Description** To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support… more
- Guidehouse (San Antonio, TX)
- …IT Operations Management (ITOM), Strategic Portfolio Management (SPM), Enterprise Asset Management, Customer Service Management (CSM), CSM - Financial Service ... Secret **What You Will Do** **:** As a ServiceNow Technical Lead / Architect, you'll lead the overall design...of multiple ServiceNow applications across several projects. You'll provide technical guidance and serve as an escalation point for… more
- Oracle (Austin, TX)
- …Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Automated Access Control Systems (AACS). The Technical ... will champion automation and best practices, accelerating onboarding/offboarding, leveraging self- service and integration tools, and ensuring high standards of… more
- Oracle (Austin, TX)
- …performance improvements across OCI data-planes. We are looking for self-motivated technical leaders with passion and expertise in solving challenging system, ... agile environment, and be excited to learn. **Responsibilities** With your superb technical , research and analytical capabilities and demonstrated ability to get the… more
- DXC Technology (Plano, TX)
- …ServiceNow Knowledge or Micro-Certification in at least one of the following areas:** + Customer Service Management (CSM) + Playbooks + Flow Designer + UI ... automate complex business processes across middle and back offices-while enhancing customer experience transformation. **As a ServiceNow Technical Lead,** you… more
- Lockheed Martin (Fort Worth, TX)
- …information \- Familiarity with Technical Data Packages \- Strong customer service and excellent written/verbal communication skills **Clearance Level:** ... you will oversee the secure collection, packaging, and distribution of technical data across multiple repositories\. Your responsibilities include: \- Applying in… more
- Penske (Corpus Christi, TX)
- **Position Summary:** A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate ... parts, technician skill sets and work hours to maximize customer service and productivity. * Communicate with...High School diploma or equivalent required * Associates Degree, Technical School Degree, or Bachelors Degree preferred * ASE… more
- Deloitte (San Antonio, TX)
- …applications, outbound campaign management, work force management, and artificial intelligence in customer service + Working knowledge and experience of MS ... 31, 2026. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for the design of our...opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by… more
- Oracle (Austin, TX)
- …to power our customer 's business critical applications. **Fusion Application as a Service (FAaaS)** is an exciting new team working on at the intersection of ... infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new...from provisioning to upgrade to terminate; and provides a self- service cloud experience to the customer for… more
- Oracle (Austin, TX)
- …We act with the speed and attitude of a start-up, with the scale and customer focus of the leading enterprise software company in the world. The Oracle Cloud ... available services and virtualized infrastructure. Our engineers have a significant technical and business impact at every level designing and building innovative… more